AECOM Administrative Assistant in Wilmington, Delaware
Business Line Transportation
Position Title Administrative Assistant
United States of America - Delaware
AECOM has an opportunity available for an outgoing and organized individual interested in serving as the Administrative Assistant for an exciting program within our Transportation Demand Management (TDM) group in our Wilmington, DE office. This unique opportunity is well suited for an individual with a passion for delivering strong customer service while coordinating a variety of administrative responsibilities for the project delivery team and client.
In this position, you will be a member of the Rideshare Delaware team promoting commute options to employers and commuters statewide. The Rideshare Delaware program aims to reduce traffic congestion and improve air quality by encouraging commuters to use green, active transportation modes such as carpooling, public transportation, teleworking, and bicycling.
As the Administrative Assistant, you will provide support for the project team in key administrative and operational areas including: customer service, data entry, reporting, and general office/project operations with daily interaction with the client and outreach team members. This is a part-time position anticipated with approximately 28-32 hours per week.
The responsibilities of this position include, but are not limited to:
Administrative support to Outreach Team to ensure they have the necessary material and items to meet with employers and the public
Customer service through phone, email, online services, and one-to-one interaction
Administration of database to include participant enrollment through data entry, on-going customer service to participants, communications, status reports, and coordination with partners and client
Produce database reports to support project management and outreach team
Develop and maintain standard operating procedures for administration of key project tasks
Project mailings and distribution of promotional materials
Maintain necessary project supply inventories
General administrative and project support processes such as purchasing and scheduling
Attend outreach events as needed
Other duties as requested
High School Diploma
0-2 years of experience
Excellent writing and interpersonal communication skills and experience in handling multiple tasks in an organized and efficient manner
Energetic, and articulate individual who has the communication skills necessary to work with all project stakeholders including internal and external clients
Proficient in Microsoft Office Suite
Proficiency with internet search engines, electronic mail systems, spreadsheet and word processing applications
Works well in a team environment
Organizational and time management skills
Adapts quickly to new tasks
Must possess a valid driver’s license and maintain clean driving record for duration of position
Associate’s degree preferred
2+ years of administrative / professional experience
Ability to speak Spanish is a plus but not required
What We Offer
AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.
At AECOM, employee's safety and security are our top Safeguarding core value. All employees are expected to set the highest level of safety expectation in their work, display the highest level of safe behavior, and actively participate in AECOM's Safety For Life Program. SH&E is a part of our company culture and participation is required for all employees.
NOTICE TO THIRD PARTY AGENCIES: Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.
Job Category Communications
Business Group Design and Consulting Services Group (DCS)
Country United States of America
Position Status Part-Time
Requisition/Vacancy No. 189227BR
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.