AECOM Traffic Monitoring Operator - Virginia Beach, VA in Virginia Beach, Virginia

United States of America - Virginia, Virginia Beach

Job Summary

AECOM is actively seeking an experienced, creative, highly talented TOC Operator I for immediate employment in the Virginia Beach, VA office. This position will be a direct report to the TOC Shift Supervisor and AECOM management Team with direct communications with floor staff.

The responsibilities of this position include, but are not limited to:

  • Utilization of various Intelligent Transportation Systems (ITS) equipment, such as Closed Circuit Television (CCTV), Changeable Message Signs (CMS), and Highway Advisory Radio (HAR) system

  • Real-time assessment of all incoming traffic data and prioritization of content and traffic reporting needs

  • Dispatch of maintenance and SSP personnel

  • Multi-agency and public communications via various channels

  • Verification and monitor of unplanned incidents, construction, special events and any other issue impacting traffic flow and/or motorist safety

  • Completion of operational checklists as applicable

  • Review and posting traveler information via CMS and/or media outlets

  • Adherence to training protocols and maintain up-to-date certifications

  • Provide real-time status of on-going control room activities

  • Maintain work orders for ITS equipment and log status updates

  • Attend training and staffing meetings as requested

  • Other ad-hoc initiatives as assigned by the Project Management Team

Minimum Requirements

  • High School Diploma and or equivalent certificate(GED)

  • Must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC).

  • Must pass a pre-employment drug screen.

  • Physically able, with or without an accommodation, to work in an office environment. Position requires frequent keyboard/mouse operations, performing repetitive fine hand movements, and sitting for long periods of time; rarely standing/walking. Position will include wearing a dispatch headset, viewing CCTV camera displays, and listening to law enforcement radio broadcasts.

  • Good interpersonal skills

  • Strong, accurate data entry skills

  • Ability to work in a team environment under stressful conditions

  • Must be able to work in a Control Room work environment

  • Ability to perform effectively in a fast paced environment requiring high level of multi-tasking

  • Ability to communicate clearly both in writing and verbally

  • Ability to synthesize information from multiple, diverse and simultaneous inputs

  • Ability to work calmly and accurately under intense pressure

  • Ability to work alternate work schedules and on-call duties at a 24/7/365 operation center; Schedules are dictated by need of operation and stated in advance. Schedules will vary.

  • Basic skill proficiency in the use of Windows based applications including Outlook, Internet Explorer, Word, and Excel

  • Knowledge of two-way communication systems; radio and telecommunications experience

  • Geographic familiarity with regional freeway system and arterial roads

Preferred Qualifications

  • Associate’s degree in Civil Engineering, transportation related field or a combination of education and practical experience in a similar field

  • TOMC operator certifications for levels 1 and 2 preferred.

  • Knowledge of incident management response techniques and municipality and area traffic management organizations

  • Emergency Operations Center knowledge and/or experience

What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

At AECOM, employee's safety and security are our top Safeguarding core value. All employees are expected to set the highest level of safety expectation in their work, display the highest level of safe behavior, and actively participate in AECOM's Safety For Life Program. SH&E is a part of our company culture and participation is required for all employees.

NOTICE TO THIRD PARTY AGENCIES: Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.

Job Category Transportation Operations Management / Traffic Monitoring

Business Line Transportation

Business Group Design and Consulting Services Group (DCS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 185315BR

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.