AECOM Workday Security Lead in Toronto, Ontario
Philippines - , Taguig City
AECOM is seeking a Workday Support Security Lead to join our HR Technology team. This position can be based remotely, from a variety of areas.
Workday Support is responsible for maintaining and enhancing Workday as AECOM 's system of record. The Workday Area Lead is responsible for a variety of support activities primarily centered around their specific module assignment. The position relies on moderate to advanced knowledge of Workday in general across multiple areas with specific experience supporting HCM-Security configuration.
Responsibilities of this opportunity include:
Advises and supports the resolution of multiple ticket types including Incidents, Service Requests and Enhancements (Support process may include trouble shooting/root-cause identification, solution planning / ideation, and configuration as is relevant as well as performing quality control/quality assurance steps for other team members).
As needed, supports area Lead across the full spectrum of Workday support activities.
May support other areas of Workday such as EIBs, Security, Absence, Reporting etc.
Contributes to the development of user procedures, guidelines, documentation, and training materials for the Workday system.
Identify and recommend business process improvements, and/or system optimization opportunities to better align with business needs.
Proactively monitor Workday Feature Release and Weekly Patch documentation.
Proactively and continuously pursue skills and professional development and training, and acquire new technical knowledge and abilities.
At AECOM, we’re delivering a better world.
We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.
Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.
- Bachelor’s degree in Human Resource Management, Computer Science, or related field preferred; or, equivalent combination of education, skills and professional experience.
Skills & Experience:
Five or more years of professional experience supporting enterprise HCM systems in hands-on, business focused roles, preferably in large global organizations: Workday required
Minimum of two years troubleshooting and system support with Workday Security; in-depth experience with hands-on security configuration, troubleshooting and a Workday implementation strongly preferred
Experience capturing user security requirements and documenting business processes
Experience using a ticketing management system required, Service Now preferred but not required
Skills & Experience:
- Experience using a ticketing management system required, Service Now preferred but not required
Ability to work on multiple projects simultaneously in a fast-paced environment
Exceptional teamwork and collaboration skills
Strong organizational, prioritization, and time management skills
Demonstrated strong analytical and problem-solving ability, with high attention to detail
Strong self-initiation and the ability to work independently when necessary, while simultaneously being a strong team player
Flexibility and creativity in producing solid deliverables
Ability to flourish in a highly dynamic and fast-paced environment with multiple priorities
Excellent interpersonal, written, and oral communication skills and the ability to communicate effectively with a variety of audiences
High levels of accuracy and attention to detail
Able to maintain confidentiality
Proactive, positive and professional attitude
Willingness to learn new processes and constantly evolve in terms of delivery quality with a "can do" attitude
Working Environment and Phyiscal Demands:
- Ability to work flexibly during scheduled operating hours
Relocation is not available for this position.
Sponsorship is not available for this position.
What We Offer
We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.
We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.
When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.
As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
Job Category Human Resources
Business Line Geography OH
Business Group Design and Consulting Services Group (DCS)
Position Status Full Time
Requisition/Vacancy No. 257697BR
Additional Locations CA - Ottawa, ON - 1150 Morrison Dr, CA - Toronto, ON - 1200 Markham Road, IN - 3rd Floor - Ferns Icon - Bangalore, PL - Warszawa
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.