AECOM CHAMP Roadside Motorist Assistance Operator (District # 3) in Thomaston, Georgia
Business Line Transportation
Position Title CHAMP Roadside Motorist Assistance Operator (District # 3)
United States of America - Georgia
AECOM is actively seeking highly motivated individuals to train and function as Roadside Assistance Maintenance Operators supporting the Georgia Department of Transportation's RAM program. RAM Operators play a key critical role in safeguarding motorists traveling the interstates by ensuring roadways are clear of debris, reporting highway maintenance issues and assisting stranded motorists, among other duties.
These dynamic roles are ideal for individuals with solid mechanical and/or automotive repair skills, a background in long or short term driving, emergency responders, ex-military and former HERO responders. Full-time RAM Operators will be provided with a company cell phone, radio, and a fully outfitted F350 response vehicle while working on this program.
The responsibilities of this position include, but are not limited to:
Patrol and monitor a segment of interstate roadway in an assigned region, looking for stranded motorist, roadway deficiencies, site distance problems and obstructions that may cause lane blockage
Consistently ensure quality customer service through professionalism, timely response, skill and courtesy
Abide by all Federal, State, and Municipal laws, rules and ordinances and maintain a clean driving record
Give automotive gas and or diesel fuel to stranded motorist when needed
Provide batter boost
Provide minor first aid to injured if needed until more advance medical personnel arrive
Complete pre-trip inspection sheets daily
Attend driver and employee meetings as requested for job and safety information
Attend training and achieve professional certification as directed by management
Assist in training new employees when requested
Maintain truck and equipment in a safe, clean state, operating it in a safe and professional manner
Receive calls or dispatch to incident or maintenance locations, to respond to roadway issues
Perform other duties, including dispatching, when needed
Report and monitor roadway deficiencies to Dispatch or District offices
Remove debris from roadways
High School Diploma and or equivalent certificate(GED)
Be a minimum of 21 years of age
Must pass a State and Federal criminal history/security and motor vehicle back ground checks; must also be able to pass yearly criminal and motor vehicle background checks
Possess a valid Georgia Class C License and a clean driving record, including no suspension of license in the last 5 years
Must pass a pre-employment drug screen and annual screening process per contractual requirements
Possess or be able and willing to obtain CPR and First Aid certifications
Must participate in and successfully complete a post-offer. pre-employment fitness for duty questionnaire
Working knowledge of basic automotive repair
Demonstrate positive customer service attitude - both to co-workers (internal customers) and Customers
Willingness to be on call 24/7 and respond to after-hours call outs
Physically able, with or without an accommodation, to work in outdoor environments with uneven terrain, variable outdoor conditions including heat, cold, moisture, dust, dryness, noise, and automotive-related chemicals (e.g., fuels, coolants, lubricants, etc.); position requires frequent operation of vehicles, lifting of less than 25 pounds, and work around heavy, moving, dangerous equipment; often standing/walking, repetitive bending & stooping, lifting of 25-75 pounds, working with arms above shoulder level, and power gripping/squeezing (hand tools, levers, etc.); occasional work at heights, and work on electrical circuits; rare lifting of greater than 75 pounds, and stair climbing. Position will include wearing associated personal protective equipment.
Due to the nature of this work, U.S. citizenship is required
Experience in working in roadway traffic environment, and good customer service
Basic knowledge of operations of emergency services
Basic knowledge of highway maintenance activities
Basic knowledge in minor auto repairs and automotive preventive maintenance
Ability to work independently with little supervision and manage own time
Demonstrated ability to reason and make good sound decision based on narrowly defined criteria or guidelines
Ability to guide or direct others at incident scenes
Ability to gather and disseminate information effectively
Working knowledge of the Manual of Uniform Traffic Control Devices (MUTCD)
What We Offer
AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow.
AECOM is an equal opportunity employer and Minorities, Females, Veterans, and Disabled persons are encouraged to apply. For further information, please click here to view the EEO Is The Law poster.
NOTICE TO THIRD PARTY AGENCIES: Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.
Job Category Transportation Operations Management / Traffic Monitoring
Business Group Design and Consulting Services Group (DCS)
Country United States of America
Position Status Full-Time
Requisition/Vacancy No. 179475BR
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.