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AECOM Careers. Work with us. Change the world. We believe infrastructure has the power to uplift communities and improve people's lives.

Job Information

AECOM HR Service Delivery Analyst - Compensation in Taguig City, Philippines

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

This role primarily provides support to the Total Rewards (TR) Department in the implementation and maintenance of compensation programs and related systems. Such programs include annual compensation planning and base pay program, bonus and other incentive plans, job evaluations, market pricing, ad hoc salary analysis, salary structure development and analytics and salary survey participation.

  • Supports in performing assigned compensation activities and ensure compliance based on standard operating processes, SLA, KPIs, and relevant policies.

  • Performs audits of HR data such as compensation and rewards

  • Participates in assigned activities relevant to annual salary surveys and various ad-hoc compensation requests as needed.

  • Provides administrative and maintenance support related to Workday and other relevant HR systems

  • Gathers information and documentation to assist in resolving straight forward issues within the assigned process

  • Perform communication maintenance activities and monitors the tools relevant to Compensation Team such as email inbox, ticketing software, and other relevant HR tools.

  • Prepares, submits, tracks and audits requests received through various platforms such as email inbox and ticketing tool

  • Generates regular reports related to transactions such as volume, types, and status

  • Maintains current processes and incorporate documentation updates as required

  • Assists in day-to-day transactions under Stock Plan administration

  • Monitors comprehensive list of LTI awards in various parts of the business

  • May assist with department initiatives and projects by performing advanced research and/or analysis. Advance approval is required when there are financial implications.

  • Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.

  • Maintain the SOP/DTP of current processes and incorporate documentation updates as required.

  • Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.

  • Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.

  • Support selected simple process improvement initiatives to streamline processes.

  • Perform ad hoc tasks as requested or assigned


  • Open for night shift schedule to support Americas Region.

  • Open for Hybrid set-up (Freedom to Grow).

  • Bachelor’s degree or at least 3 years of relevant work experience

  • Basic knowledge and understanding of compensation administration standards and procedures is preferred

  • Experience working in an outsourcing, shared services, or similar model with compensation-related roles or other similar functions is preferred

  • Experience using human capital management (HCM) software such as Workday and ticketing tools such as ServiceNow or other similar tools and platforms is preferred

  • Intermediate proficiency in MS Office tools

  • Working knowledge and understanding of HR Operations standards and procedures.

  • Experience working with HR Systems preferably in Oracle, and Workday.

Additional Information

  • Ability to effectively communicate and collaborate within a specific group of internal and external customers. (Communication)

  • Ability to maintain good customer relationship with the ability to proactively support customer needs and requirements. (Customer Service)

  • Ability to be thorough and meticulous in completing assigned tasks and identifying errors, duplicates, & discrepancies through defined methods. (Attention to Detail)

  • Ability to identify, assess, and resolve simple to moderate issues by following defined policies and procedures. (Problem Solving)


AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $13.1 billion in fiscal year 2022. See how we are delivering sustainable legacies for generations to come at and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.

ReqID: J10098085

Business Line: Geography OH

Business Group: DCS

Strategic Business Unit: GBS

Career Area: Human Resources

Work Location Model: Hybrid