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AECOM Careers. Work with us. Change the world. We believe infrastructure has the power to uplift communities and improve people's lives.

Job Information

AECOM Workday Systems Business Analyst in St Albans, United Kingdom

Company Description

At AECOM, we’re delivering a better world.

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

Here, you will have freedom to grow in a world of opportunity.

We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.

We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.

When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.

Job Description

AECOM is seeking a Workday Systems Business Analyst to be based in the United Kingdom, Europe or South Africa . In this role, AECOM is pleased to provide the flexibility to work from a virtual / home location. Candidates must be willing to work schedules equal to local time zones in Europe.

Job Responsibilities include, but may not be limited to, the following:

In this role the person will be required to provide system expertise to HR teams and the business pertaining to the use of Workday . The role is also a critical link in gathering business requirements for required system development for issue resolutions and enhancements. The role will facilitate UAT testing and knowledge transfer with the local HR team and cross-functional support teams.

  • Represent regional business needs and facilitate end user feedback to influence Workday configuration and enable self- service adoption.

  • Workday subject matter expert will research and investigate Workday system issues, gather data to support new enhancements, service requests and incidents.

  • Partner with other critical teams such as IT and Finance, and represent the region’s needs for enhancements, incidents, and service requests for other existing or new systems that connect to Workday.

  • Contribute to International backlog and prioritization of enhancements and incidents.

  • Represent supported regions in ensuring Workday security model is configured to meet their needs.

  • Collaborates with other regional Workday analysts to push forward globally aligned and focused changes where possible.

  • Works with global Workday functional leads and Workday technical support team to develop requirements, test configuration, and align solutions with key regional stakeholders.

  • Facilitate escalations and issues with Workday service, incident, and enhancement tickets

  • Find patterns and themes to drive change in our processes and configuration and improve user experience.

  • Regional liaison between Workday support model and HR/Business users.

  • Collaborate with HR centers of excellence teams and business facing HR teams around Workday process efficiencies, and advocate needs to drive solutions.

  • Partner with key stakeholders on change management and communication strategies related to Workday enhancements and releases.



  • BA/BS and 4+ years of relevant experience or demonstrated equivalency of experience and/or education

  • Relevant experience must include the following:

  • Experienced user of Workday HCM Core and Absence, and Service Now

  • Experience in a professional service environment or highly commercial major organization.

  • Demonstrated experience with one or more of the following:

  • Oracle,

  • Cognos,

  • SharePoint,

  • Tableau Reporting

  • Advanced skills in Excel and Power Point required

  • Demonstrated experience with data management and analysis skills.


  • Experience using Workday Reporting module

  • Experience with large scale HR systems implementations

  • Ability to develop and maintain successful and supportive relationships with regional stakeholders across functional support teams

  • Experience with backlog prioritization and grooming

  • Project and Change Management experience is highly desirable

  • PMI certification

Additional Information

With infrastructure investment accelerating worldwide, our services are in great demand, and there’s never been a better time to be at AECOM! Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Join us and let’s get started.

ReqID: J10082404

Business Line: Corporate

Business Group: Corporate

Strategic Business Unit: Human Resources

Career Area: Human Resources

Work Location Model: Remote