AECOM Project Quality Assurance Representative in St. Albans, United Kingdom
United Kingdom - Essex, Chelmsford
AECOM are looking for a Quality Assurance Representative to join our busy UKI team. The role can be based in any of our office locations in the South of England.
This is a fantastic opportunity for an enthusiastic, motivated and balanced individual to join our Quality team. Vacant positions in our team seldom arise, so this is an opportunity not to be missed. The successful candidate will be an integral member of a close-knit team of 4 and will report to the Regional Quality Assurance Lead UKI.
The Project QA Consultants provide guidance and support for the development, implementation, communication, maintenance and improvement of quality systems for the project(s) they're allocated. The Project QA Consultant can be assigned to one major project or several projects depending on business need and client requirement. This role operates in a diverse environment offering variation and opportunities to apply creativity and innovation.
Our projects are varied as they span transportation, buildings, water, government, energy and the environment. They range from small-scale consultancy work - road safety audits, environmental assessments etc. - to complex multi-discipline projects; such as design of highways, schools and new cities. We partner with our Clients to fulfill our Client Promises and ensure flawless delivery, and your role will be instrumental in achieving this.
In terms of segmenting the role, circa 60% of time will be supporting projects and circa 40% on quality tasks; such as training, auditing and improvement activities. To support this approach, you will need to be flexible and able to embrace change as we continue to improve our quality system procedures and tools.
Ensure quality is implemented within the assigned project(s) in a consistent manner, including document referencing consistency in line with the provided corporate integrated management systems (IMS).
Provide quality leadership within your assigned projects by acting as a change agent to drive a continuous improvement culture.
Provide guidance to the assigned project(s) on quality matters and system implementation, especially during project start up. This includes specialist input on the preparation of project quality/management plans and other quality related documentation. Where needed, assist with the further customisation of the quality management system as per the client/project specific requirements - whilst ensuring compliance to the corporate management system, including any IMS updates.
Provide subject matter expertise and consulting to managers and their teams to define and promote a customer-focused quality and improvement culture.
Provide guidance to the assigned project(s) regarding monitoring and collection of data to be used for the performance/statistical reporting (KPI and trend analysis - systematic issues) made by the project team, and ensure timely delivery to the Regional QA Lead and QA Administrator. This may also include KPIs set within the assigned corporate office.
Provide guidance to the assigned project(s) regarding system improvement and other amendments presented by the geography of global, and monitor/report on the project management team’s adherence. Highlight any specific elements affecting the IMS and present these to the Regional QA Lead immediately for review.
Assist the project team with the execution of their internal project audit programme (and region alike).
Execute audits where needed on the assigned project(s) to ensure compliance with project requirements and the AECOM quality system.
Liaise with the Regional QA Lead regarding encountered auditing issues and identified elements for improvement.
Carry out any assigned internal audits as requested by the Regional QA Lead.
Support external audits, where required.
Perform root-cause analysis (RCA) investigations and follow up/close out as needed.
Manage the implementation of the corporate quality awareness, inductions and trainings within the assigned project(s).
Management of third-party process including maintenance of the third-party database, where required.
Support the region in the client feedback process, where required.
To be successful in this role, candidates should be able to demonstrate:
Previous experience within a Quality Assurance Role, ideally in a consultancy.
Detailed knowledge of ISO 9001 and its implementation.
Knowledge of lean and ISO 44001/collaborative working is desirable.
Knowledge of ISO 14001 and ISO 45001 is desirable.
Strong strategic management and organisational skills.
Excellent working knowledge of industry practices/safety/quality management systems.
Excellent knowledge of management methods and specifications, including design control processes.
Experienced in statistical reporting including KPIs and trend analysis.
Ability to perform in a multi-cultural and time driven environment.
Excellent communication skills.
Able to travel extensively in UKI, where required.
Engineering degree or a related field, incorporating quality qualifications.
Certified Lead Auditor for ISO 9001 or equivalent.
Chartered Quality Professional or equivalent.
Your benefits will include:
Helping our employees achieve a healthy work-life balance is important to us. If you join AECOM, as well as receiving a competitive salary, you’ll also be able to explore flexible working arrangements through our FREEDOM TO GROW
- way of working. Core benefits include 25 days’ annual leave, company pension scheme, private medical insurance, life assurance and one paid annual professional institution membership fee. You can also choose from a wide range of flexible benefits to suit your lifestyle.
You’ll also be able to give back to communities with up to two paid CSR days each year. Through our charity, The AECOM Foundation, you can volunteer to support children in developing countries. And if you’re a member of the Reserve Forces you’ll receive an additional 15 days paid leave for training commitments.
What We Offer
When you join AECOM, you become part of a company that is pioneering the future. Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions inclusion, diversity and overall employee well-being through programs supported by company leadership. Our core values define who we are, how we act and what we aspire to, which comes down to not only delivering a better world, but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
Job Category Quality Assurance / Quality Controls
Business Line Geography OH
Business Group Design and Consulting Services Group (DCS)
Country United Kingdom
Position Status Full-Time
Requisition/Vacancy No. 246557BR
Additional Locations UK - Ashford, UK - Basingstoke, UK - Bristol - Portwall Place, UK - Croydon - Bedford Park, UK - London - Aldgate Tower, UK - Oxford - Avalon House, UK - Southampton, UK - St. Albans, UK - Swindon
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.