AECOM Employee Relations Advisor in St Albans, United Kingdom
United Kingdom - Hertfordshire, St Albans
We are looking to recruit an Empoyee Relations advisor to join our HR team in St Albans.
Reporting into the Employee Relations Manager the primary focus of this role will be to provide accurate, high quality ER telephony advice and support. Taking responsibility for a variety of disciplines and acting as SME in these areas your core duties will include the following:
Provide telephony based ER advice on issues and manage ER caseload
Deliver accurate and consistent specialist advice and support to line managers on all aspects of employment policy and employee relations issues
Take ownership of cases and see them through from start to finish
Support capability development of Line Management on employee relations activity through remote coaching and advice
Regular communication with ER Manager/HR Managers/ER Advisers/HR Shared Services to ensure a ‘one HR’ joined up approach
Take escalation of cases from the HR Shared Service team.
Proven experience of managing complex, high profile employee relations issues in an efficient and effective manner across the majority of the disciplines
Ability to work on own initiative and work well under pressure and not afraid to ask questions
Experienced in providing an exceptional HR Service to internal customers
Ability to influence and interact with key stakeholders across all levels of the organisation
Strong decision making skills
Excellent coaching and influencing skills
Flexibility to undertake field activities (e.g. site visits) for exceptional cases as required
Ability to plan and prioritise and make decisions.
Confident to deal with all levels of employees across the organisation both verbally and in writing
Not afraid to deal with conflict, calm under pressure
Flexible attitude to assist in other areas of the team as and when the business needs demand it
Educated to degree level in business and/or human resources or professionally qualified with the chartered institute of personnel and development (CIPD) (desirable, not essential).
What We Offer
When you join AECOM, you become part of a company that is
pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions
inclusion, diversity and overall
employee well-being through programs supported by company leadership. Our
core values define who we are, how we act and what we aspire to, which comes down to not only
delivering a better world , but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
Job Category Human Resources
Business Line Geography OH
Business Group Design and Consulting Services Group (DCS)
Country United Kingdom
Position Status Full-Time
Requisition/Vacancy No. 216648BR
Clearance Required No
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.