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AECOM Careers. Work with us. Change the world. We believe infrastructure has the power to uplift communities and improve people's lives.

Job Information

AECOM Associate Director: Stakeholder Engagement, Consultation and Communications in St Albans, United Kingdom

Company Description

At AECOM, we’re delivering a better world.

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

Here, you will have freedom to grow in a world of opportunity.

We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.

We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.

When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.

Job Description

About the job

We have an exciting opportunity for an Associate Stakeholder Engagement Consultant to join our Stakeholder Engagement, Consultation and Communications team in London. We’re looking for someone who is passionate about delivering effective communications and who can demonstrate experience of engaging with and consulting a wide range of audiences to support complex projects.

The role includes:

  • Communications:

  • developing a communications strategy and delivery plans

  • developing themes, core messages and collateral for multiple audiences and stakeholders, including digital users, the media, local communities, statutory bodies, technical groups, and elected representatives

  • managing communications channels.

  • Engagement and consultation:

  • Identifying and mapping key stakeholders for client projects, and establishing an engagement strategy and delivery plans

  • Supporting consultation delivery, developing surveys, managing stakeholder feedback channels and analysing consultation responses

  • Planning and delivery of events, both physical and virtual, ensuring the safety and wellbeing of all attendees, delivering logistics, developing tailored materials, developing Q&As and briefing colleagues.

  • Client relations:

  • liaising with internal and external clients, ensuring a high level of customer service and ensuring accurate, timely reporting

  • Business development:

  • helping support the growth of stakeholder engagement and communications services across AECOM, focusing on providing advice and support to teams across the UK (United Kingdom) and Ireland. This will require working collaboratively with multi-disciplinary teams

  • identifying and delivering new business opportunities outside of AECOM.

  • Responsible for writing tender and commercial responses

  • Project and team management:

  • managing a range of projects, project teams and budgets

  • delivering on time and on budget, flexibly

  • supporting junior colleagues to grow, including line management responsibilities.

Does this sound like something you can do, and do well? If so, read on…

About you

  • You have extensive experience of delivering communications and consultation activity on projects of different sizes and scales, including major projects.

  • You are experienced in managing teams of different sizes and complexity, including supporting junior colleagues with their career development.

  • You have a strong interest and experience in industry sectors relevant to our business (e.g. infrastructure, transport, energy, water, residential development, commercial development), and are confident engaging a variety of audiences and stakeholder groups.

  • You’re proactive and ambitious, work well both alone and in a team, and can bring about new ideas on engagement.

  • You have great personal communication skills, are culturally aware, and have a strong focus on inclusion and accessibility. For you, giving people a chance to influence projects that are delivered in and around their communities for the better, is key.

  • You have a keen eye for new business opportunities.

  • You’re willing to work flexibly and travel when required to meet with clients and project teams.

  • You hold a Degree or a Masters in a relevant subject (for instance: Social Science, History, Politics, Geography, Language and Literature, Law, Business…), or an equivalent number of years of successful, relevant experience.

About our team

AECOM’s rapidly growing Stakeholder Engagement, Consultation and Communications team plays a key role in delivering major infrastructure and development projects. Most of our work revolves around engagement, consultation and communications during the consenting or construction phase of major infrastructure projects. Our team, which comes from many diverse backgrounds, has been involved in a range of high-profile projects across a range of sectors, working with other AECOM disciplines or providing standalone services for clients such as East West Rail Company, Network Rail, Homes England, National Highways, a range of Local Authorities across the country, and major energy and renewables companies.

Our point of difference? We’re used to working with a wide range of technical experts from engineers, archaeologists, quantity surveyors, planners, designers, environmental and biodiversity scientists, programme and construction managers. As a result, we can translate complex information into accurate, plain English facts that help stakeholders understand a project and engage with it meaningfully.


Additional Information

With infrastructure investment accelerating worldwide, our services are in great demand, and there’s never been a better time to be at AECOM! Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Join us and let’s get started.

ReqID: J10076242

Business Line: Environment

Business Group: DCS

Strategic Business Unit: Europe & India

Career Area: Planning

Work Location Model: Hybrid