AECOM Director of Operations - FO&M in Peoria, Illinois

United States of America - Illinois, Peoria

Job Summary

AECOM is seeking a Director of Operations in our Facilities Operations & Maintenance group headquarters in Peoria, IL. As a dynamic, rapidly-growing, fiscally strong public company, this is a unique opportunity for a highly qualified individual specializing in the facility and production management environment.

This new role supports the company’s commitment to growth and dedication to delivering a superior customer experience through our services.

  • Reporting to the Managing Director, this strategic role supports the overall facility and production maintenance programs of our clients covering multi-national and international manufacturing sites, distribution and logistics centers including office and warehouse locations.

  • Under the direction of the Managing Director, this position will have responsibility for planning, managing and directing activities of the business including operations, analytics, reliability and sales , as well as working cross functionally with finance, purchasing, and human resources .

The Director of Operations helps establish and execute the strategic plan and manage day-to-day activities to drive profitability and maintain a safe and environmentally compliant workplace.

  • Accountable for results and impact on people , ensuring accounts are staffed with quality employees to achieve both short and long term operational goals and strategies, including safety, employee engagement, customer loyalty, market share, operational excellence and financial results.

  • Extensive travel is required during the initial two years to learn the group operations and build customer relationships and on an ongoing basis to lead and grow the business.

  • This is a galvanizing career opportunity for the right candidate offering a fast paced and dynamic environment, as well as an attractive compensation package.

Duties of the position include:


  • Plans, develops and implements strategies through business plans to maximize profitability and achieve financial targets. Drive superior annual and long-term financial results across all accounts, including EBIT and DSO. Identify operational opportunities by continually scanning the internal customer environment, competitive landscape and the industry environment to recognize potential changes and strategize with the Managing Director, operational leadership and the BD function to turn them into growth opportunities.

  • Manages vendor utilization and performance objectives. This includes cost-effective selection and sourcing of equipment, parts and other purchased items.

  • Leverages the use of data analytics allowing for improvements to the speed, efficiency and reliability of daily operations and demonstrate added value to our customers.

  • Prepares the annual Operations Departmental budgets in conjunction with the Annual Plan and major initiatives.

Operational Excellence :

  • Represents the company view with our customers and successfully negotiates favorable terms and conditions with daily and long term agreements.

  • Manages multiple facilities and various disciplines, ensuring adherence to federal, state and corporate standards.

  • Organizes, prioritizes, and assigns work; prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress; consults with assigned staff to assist with complex/problem situations and provides expertise and also provides progress and activity reports to management

  • Provides leadership and ensure operational excellence through driving consistent processes and performance metrics, financial discipline and SG&A containment.

  • Ensures that quality customer relationships are maintained at a high level by all customer-facing employees and maintain/grow personal relationships with strategic customers and vendors.

  • Establishes and document policies and procedures to standardize operations throughout our branch network.

  • Develops strategies and specific actions that deliver business plan targets for efficiencies and quality.

  • Develops reports and tracking mechanisms for business plan target achievement progress.

High-Performance Culture:

  • Champions, demonstrates and models high-performance leadership behaviors, and set high expectations for our Operation leadership team to do the same. Acts as a role model for high-performance culture change in terms of entrepreneurialism, creativity, accountability and commitment to customer service. Enhances the capabilities and capacity for growth of core activities by recruiting, developing and retaining top talent. Builds an environment of inclusion for our workforce, improving engagement, pride and loyalty to AECOM and our customers.

  • Focuses on developing direct reports, supporting employees in achieving individual goals, succession planning, recruiting and selecting employees, performance management, and coaching and mentoring employees to maintain a high-performing engaged functional team.

  • Take a continuous improvement approach to managing productivity, effectiveness and efficiency in our operations.

For more information, please contact Tracy Story at!

Within AECOM, our group provides facilities and production maintenance services for our clients’ industrial, manufacturing, distribution, pharmaceutical, and commercial sites worldwide.

  • We run our own crews of Production Maintenance Techs, CNC Service Techs, Automation Techs, Industrial Electricians, Maintenance Mechanics, Industrial HVAC Techs, Logistics / Crib Management, Planner/ Schedulers, Supervisors and safety professionals inside our customers’ facilities to keep their infrastructure operating smoothly.

  • These are full-time, regular positions with AECOM that offer a full benefits package.

  • Check us out at !

  • Come join our team!


  • IN


Minimum Requirements

Minimum Requirements:

  1. Bachelor’s degree in Engineering, Facility Management, Finance, Business Administration or a related discipline.

  2. Proven record of excellence as a Director with 10 years of experience related to production, process or facilities maintenance / management, such as maintenance, operations, plant, or supply chain management.

  3. Record of dealing with executive level customer and internal management within an organization of 500 plus employees.

  4. Must be willing to work in the Peoria, IL area.

  5. Must be willing to travel 25-50% throughout the continental US, with some international travel required as well.

Additional Information:

  • Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

  • This position requires a valid Driver’s License.

  • This position does not include sponsorship for United States work authorization.

  • This position will require the ability to obtain a security access badge at our client’s location.

  • This position may require various shifts, weekends, and alternative work schedules.

Physical Requirements:

  • Requires ability to read and understand information contained in a variety of documents or displayed on a computer screen.

  • Requires ability to use a variety of office equipment and to operate a computer keyboard to access data bases, to send/receive messages and to prepare documents.

  • Requires ability to attend meetings throughout the site and potentially travel to other AECOM, customer and/or vendor locations in the area, as well as some air travel to more distant locations.

  • Requires the ability to communicate with others on the telephone and in one-on-one or group discussions, meetings and presentations.

  • Demonstrated fluency in computer use including the full Microsoft product line.

  • Requires the ability to walk extensively throughout diverse work environments as required by business demand.

  • Some tasks will require repetitive wrist movements.

  • Requires some moving of light to medium weight materials into desks, filing cabinets and other storage locations.

  • Requires the ability to interact with all clients in a professional manner despite periods of stress.

Special Requirements:

  • Wear steel toe safety shoes, safety glasses, gloves, hard hats and other Personal Protective Equipment as needed.

  • Cope with demands (stressors) that are associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained.

Preferred Qualifications

Preferred Qualifications:

  1. Previous P&L responsibility for over $50+ MM in revenue, including experience in managing multiple (20-30) facilities in a facility and management and production environment providing services to the customers.

  2. Ability to comprehend and solve advanced problems and deal with a variety of options in complex situations

  3. Self-starter with a passion for solving problems.

  4. Delivers a client-focused, outcome-oriented approach to solution management.

  5. Demonstrates outstanding written and verbal communication skills, and a proven record of effective, persuasive presentations to diverse audiences.

  6. Extensive experience in Asset Management.

  7. Extensive experience utilizing CMMS systems in relation to new business start-ups.

  8. Experience with engineering controls related to facility maintenance services.

  9. Experience with engineering related to machine tool manufacturing processes and cell based and continuous manufacturing production lines.

  10. Experience in continuous improvement initiatives such as Six Sigma, Lean, Kaizen, etc.

Other Attributes:

  • Must be willing to work overtime when required. May be required to work holidays and weekends.

What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow.

AECOM is an equal opportunity employer and Minorities, Females, Veterans, and Disabled persons are encouraged to apply. For further information, please click here to view the EEO Is The Law poster.


Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.

Job Category Maintenance

Business Line Management Services

Business Group Management Services Group (MS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 183034BR

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.