AECOM Director of Operations, Northeast Region in New York City, New York
United States of America - New York, New York City
AECOM is actively seeking a creative, highly talented Northeast Director of Operations for immediate employment in the New York, NY office. The Northeast Director of Operations will report directly to the Northeast Regional Business Line Leader (RBLL).
AECOM’s Buildings + Places business line is dedicated to excellence and integrated design solutions. We offer exciting work, great clients and an award-winning portfolio. With a range of expertise from strategy through project realization, the connections we make among people and places provide new insight to better outcomes for clients and communities. Better outcomes grow economies, protect natural systems, conserve natural resources, make societies more equitable and make people healthier and happier. Our expertise includes economic and development planning, master planning, urban planning, architecture, interiors, building engineering, strategy, and landscape architecture. AECOM’s teams are leading the industry with visionary and forward-thinking projects such as the Golden 1 Center in Sacramento, CA; multiple projects at the World Trade Center, New York, NY including Liberty Park; the Lower Manhattan Coastal Resilience, NY; the San Diego Waterfront redevelopment, and the LA 2024 Olympic bid. To perform in this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Primary Responsibilities: Day-to-day operational management of the Northeast Region; ensures a safe and healthy work environment. Plans for and directs operations for the Region, providing operational, project delivery, and technical leadership which includes: project management and delivery, technical excellence, client satisfaction, quality, safety, resource allocation, and employee development and training. Initiates and maintains extensive contacts with senior level region, business line and technical experts within the company and with other organizations and companies. Responsible for the health, safety, and well-being of employees and the projects and programs managed. A member of the Regional Management Team, focused on optimizing the overall performance of the region.
Analyzing operational performance within B+P and proactively identifies areas of improvement; this includes analyzing key KPIs such as utilization, gross margin, SG&A, EBITA and DSO
Core competencies in professional staff development, mentorship, and retention are critical. In an operations role, supports the continued growth and development of a professional environment for a creative enterprise, built on design and delivery excellence.
Collaborate with all discipline teams, including Architecture, Interiors, Building Engineering, Consulting, and Strategy, on delivery of business plans
Working with managing principals, finance and accounting to forecast volume of work and identify deviations from plan/outlook
Provides the RBLL/Northeast B+P Leadership Team support in developing the annual budget and preparing the financial outlook and other financial performance forecasts
Partnering with Financing/Project Controls to continuously improve operational excellence and be expected to act in a leadership role to drive improvement
Communicates with staff to ensure that all initiatives are delivered and executed in a positive and effective manner
Acting as Delivery Excellence and Deliver to Win area coordinator
Primary Responsibilities: Client leadership, project management for key projects: Including project leadership, project reviews, quality assurance/control; Margin achievement and preservation; Technical expertise and best practices; Client satisfaction. Responsible for project delivery and client service: Project staffing, workload balancing, and technical work in accordance with client expectations, contract scope of work and budget, and to company, professional, quality, safety and legislative standards. Responsible for effective project reviews and ensures quality assurance/control and compliance. Develops technical standards and implements best practices. Acts as an advisor to clients and acts as an advisor to others on client expectations, project delivery, technical practice and business units. Serves as top advisor on projects of large scope and complexity.
Primary Responsibilities: Hiring, development, management, deployment, retention and engagement of employees. As the Leader of Project Management, the Director of Operations assists with the recruitment, management, leadership and development of a team of project management/delivery and technical professionals specific to a business unit. Builds high performance, collaborative teams who demonstrate a strong focus on clients, a commitment to excellence and innovation, and strong employee engagement. Champions the Performance + Rewards program and succession planning processes. Ensures that AECOM programs such as Sustainability, Corporate Social Responsibility, Diversity and Inclusion, and Ethics & Compliance are a significant part of the organizational culture. Direct Reports Department/Area Managers, and may include technical, professional, project delivery and/or project/program managers.
Department/Area Managers, and may include technical, professional, project delivery and/or project/program managers.
Bachelor's Degree in related field
12+ years of experience or demonstrated equivalency of experience and/or education, including 4 years of leadership with four years in an operations role
Proven delivery as Project Manager on large complex projects
Proven record of delivery work, managing teams, and development of a collaborative practice
Collaborative style; team player
Willingness to see opportunity and act
Ability to lead and be decisive; strategic mindset
Proven financial and operational acumen
AutoCAD, 3D Visualization such as SketchUp, Rhino and Lumion – skills preferred
NCARB and LEED AP – preferred
Masters Degree – preferred
What We Offer
When you join AECOM, you become part of a company that is
pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions
inclusion, diversity and overall
employee well-being through programs supported by company leadership. Our
core values define who we are, how we act and what we aspire to, which comes down to not only
delivering a better world , but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
Job Category Management
Business Line Buildings & Places
Business Group Design and Consulting Services Group (DCS)
Country United States of America
Position Status Full-Time
Requisition/Vacancy No. 206311BR
Clearance Required No
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.