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Job Information

AECOM Assistant Manager Quality in Mumbai, India

Job Summary

  • Ensure quality is implemented within the assigned project(s) in a consistent manner, including the document referencing consistency in line with the provided corporate integrated management systems (IMS).

  • Bring Quality Leadership within the assigned projects by acting as change agent to drive a continuous improvement culture.

  • Coach and mentor Project Managers from time to time to ensure Quality culture is sustained.

  • Provide guidance to the assigned project(s) on quality matters and system implementation especially during project start up. This includes specialist input on the preparation of project quality/management plans and other quality related documentation. Where needed assist with the further customisation of the quality management system as per the project/client specific requirements whilst ensuring compliance to the corporate management system, including any IMS updates.

  • Provide subject matter expertise and consulting to managers and their teams to define and promote a customer-focused quality and improvement culture.

  • Provide guidance to the assigned project(s) regarding monitoring and collection of data to be used for the performance/statistical reporting (KPI and trend analysis - systematic issues) made by the project team and ensure timely delivery to the Regional QA Lead and QA Administrator, where appropriate.

  • This may also include KPIs.

  • Provide guidance to the assigned project(s) regarding system improvement and other amendments presented by the geography of global and monitor/report on the project management team’s adherence.

  • Highlight any specific elements affecting the IMS and present these to the Regional QA Lead immediately for review.

  • Assist the project team with the execution of their internal project audit programme (and region alike) and execute audits where needed on the assigned project(s) to ensure compliance with project requirements and the AECOM quality system. Liaise with the Regional QA Lead regarding encountered auditing issues and identified elements for improvement.

  • Implement and support the QA Programs, AECOM Lean/ waste management and quality improvement plans to reinforce a culture of continuous improvement.

  • Ensure ISO certification for all offices within the assigned region/offices are kept up to date and any changes communicated to the Regional QA Lead.

  • Work with the Regional QA Lead and End-Market Leads, Functional Leads and Regional Operational

  • Directors for the assigned region/offices to conduct quarterly regional quality management reviews, where appropriate.

  • Carry out any assigned internal audits and participate in meetings as requested by the Regional QA Lead.

  • Support external audits, where required.

  • Perform root-cause analysis (RCA) investigations and follow up/close out as needed.

  • Manage the implementation of the corporate quality awareness, inductions and trainings within the assigned project(s) via AECOM-U and administer the portal, where required.

  • Management of third-party/ sub consultant management process including maintenance of the third- party database, where required.

  • Ensure that all related documentation and records are properly maintained.

  • Support the region in the client feedback process, where required.

  • Organize quality meetings as needed to address the above within the assigned region/offices.

Minimum Requirements

  • 10-12 years' of experience within a similar role.

  • Minimum 5 years' experience as a certified ISO 9001 Internal/ Lead Auditor or equivalent.

Preferred Qualifications

  • Engineering degree or a related field, incorporating quality qualifications.

  • Certified Lead Auditor/ Internal Auditor for ISO 9001 or equivalent.

  • Chartered Quality Professional or equivalent.

What We Offer

We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.

We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.

When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.

As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Job Category Quality Assurance / Quality Controls

Business Line Geography OH

Business Group Design and Consulting Services Group (DCS)

Country India

Position Status Full Time

Requisition/Vacancy No. 268928BR

Virtual: No

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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