AECOM People Services Specialist in Melbourne, Australia
Australia - Victoria, Melbourne
At AECOM, we’re delivering a better world.
We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.
Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.
The People Services team is a centralized Human Resources shared services function, delivering a seamless, responsive, high quality information and transaction service based on the Workday platform. Reporting into the People Services Team Leader, the role is dedicated to delivering first-rate support and administrative services to our employees based in Australia and New Zealand. People Services is focused on delivering support for a variety of HR activities, with an emphasis on core people processes related to attraction, development and retention of employees, complex query resolution and policy advice. The key accountabilities are to ensure accurate processing of all people transactional services according to governance, processes, policies, agreed performance targets and service level agreements, whilst delivering exceptional customer service.
Previous HR experience, ideally within a fast paced, result driven shared services environment.
Preferred experience & exposure to Workday systems & Service Now.
Sound computer/database skills including a good knowledge of Microsoft Office products including high degree of proficiency in Excel and Word
Strong analytical and data manipulation skills
A team player with excellent administrative, organisational and time management skills, with the ability to manage several tasks simultaneously whilst paying attention to detail to ensure high accuracy levels.
Possesses exceptional customer care and communication skills to communicate with all levels of employees including the leadership team
Pro-active and helpful, with a can-do attitude, along with a friendly and professional approach
Ability to consistently deliver excellent customer service
An intuitive, analytical and pro-active approach to day-to-day work practices
Ability to identify and drive continuous improvement opportunities
A keen eye for detail and ability to demonstrate initiative.
Experience of working to, and consistently meeting challenging deadlines
Good literacy and numeracy skills with a confidence to work with numbers and data
- Degree in Human Resources OR a certificate IV in HR
What We Offer
We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.
We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.
When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.
As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
Job Category Human Resources
Business Line Geography OH
Business Group Design and Consulting Services Group (DCS)
Position Status Full Time
Requisition/Vacancy No. 256924BR
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.