AECOM Operations Manager in Mannheim, Germany

Business Line Government

Position Title Operations Manager

Germany - Baden-Württemberg


Job Summary

This position is located in Mannheim, Germany.

The Operations Manager within the maintenance section is assigned to direct the activities of a technical workforce engaged in the upgrade, test, repair, modification, fabrication and rebuilding of critical, complex, defense equipment within the European theater. Responsibilities include organizational, system, and component level repair of fixed, mobile, and transportable armored and weapon equipment and systems. Interfaces with the Project Director, Site Manager, contracting officials, and subordinate managers / technicians to discuss technical issues associated with the operation and repair of armored systems and equipment. Resolves problems using causative research and confidential information systems to include the following: Army War Reserve Deployment System (AWRDS); Global Combat Support System-Army (GCSS-A); Standard Army Maintenance System Enhanced (SAMS-E) and Logistic Information Warehouse (LIW) and integrated Logistics Analysis Program (ILAP). Uses a variety of standard and unique automated logistical support systems such as, the AWRDS; GCSS-A; Property Book Unit Supply Enhanced (PBUSE); LIW. Establishes controls and conforms to approved financial guidelines for maintenance operations. Organizes and staffs the Maintenance Operations Department in such a manner as to effectively accomplish its mission.

  1. Provides technical guidance in the repair and operations of critical secure and unique U.S. military armored systems that provide direct, warfighter support capability for Secret missions between U.S. Department of Defense agencies and European theater commanders.

  2. Directs the efforts of the Maintenance Support Teams (MST) and Support Maintenance Services. Ensures that all the equipment repaired, serviced, and retained at the repair facilities is aligned IAW U.S. military technical specifications. Provides technical direction to the U.S. military and reviews system implementation to ensure that equipment is deployed and operated in a proper and safe manner, and that all recording and supporting documentation is correctly completed and filed IAW U.S. military standards.

  3. Directs, advises, and assists supervisors and technicians in troubleshooting support equipment to include disassembly, testing, fault isolation, piece part replacement, static and dynamic operational testing, assembly and operational performance testing and verification that required items meet or exceed original, design or technical specifications. Performs or reviews technical inspections to determine repair and sustainment requirements and their associated costs.

  4. Performs or reviews complex, scientific evaluations of failed equipment to determine proper configurations and operating characteristics. The results of the analysis are used to establish required maintenance programs and develop a repair program to reduce system and equipment failures, which in turn will increase mean time between failures.

  5. Initiates corrective actions or revises Quality Assurance (QA) procedures IAW regulations and internal directives to resolve failures, simplify operations, and increase the efficiency and responsiveness of the repair sections. Provides technical guidance to the government on matters regarding repair facilities and equipment relating to replacement, modernization, substitution and maintenance.

  6. Performs reverse engineering to isolate and resolve critical, complex, system and component level failures when military or commercial documentation is not available. Provides guidance and technical direction to technicians and section supervisors to sustain complex military armored systems.

  7. Specify system components or direct modification of end-products to ensure conformance with engineering design and performance specifications.

  8. As required, travels within Germany to repair immediate high priority failures to include Temporary Duty (TDY) trips in support of the U.S. military’s mission during exercises and real world contingencies. Deploys on short notice throughout the EUCOM, USAREUR when required in support of U.S. military operations. This may require deployment to potential conflict areas and living in austere conditions.

Performs all other position related duties as assigned or requested.

Other Responsibilities:

Safety - AECOM enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.

Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the AECOM Quality Policy and carry out job activities in compliance with applicable AECOM Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job.

Minimum Requirements

A bachelor's degree plus 3 years of recent specialized experience, OR; An associate's degree plus 7 years of recent specialized experience, OR; A major certification plus 7 years of recent specialized experience, OR; 15 years of recent specialized experience.


Maintenance Management Senior level course;

Human Resources for Supervisors

Army War Reserves Deployment System Course;

Tactical Supply and Maintenance Systems Course;

GCSS-A Warehouse and Materiel Management Course;

Standard Retail Supply System (SARSS) Course


  • This position requires a US Secret security clearance.

  • Must be able to qualify for and operate Government provided light vehicles.

  • Microsoft Office

U.S. Citizenship and a SECRET security clearance required.

Must pass a pre-employment drug screen and a government background check.

Must be able to speak, read, and write English.

Preferred Qualifications


What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

Job Category Quality Assurance / Quality Controls

Business Group Management Services Group (MS)

Country Germany

Position Status Full-Time

Requisition/Vacancy No. 185022BR

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.