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Job Information

AECOM Senior IT Application Support Analyst (Oracle, HR & Payroll) in Houston, Texas

Company Description

At AECOM, we’re delivering a better world.

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

Here, you will have freedom to grow in a world of opportunity.

We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.

We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.

When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.

Job Description

This position will assist in the support and maintenance of Oracle, HR & Payroll applications, their interfaces, integrations, and reports across AECOM.

The primary focus of this role is support of Oracle HR as well as integrations and interfaces with Workday HCM, payroll systems, benefit systems and other related applications.

This role will be required to coordinate with AECOM business stakeholders and 3rd party resources (including vendor and outsourced teams). This position will assist in projects, solutions design, configuration, oversight of development, testing and support tasks and related activities. The role will include involvement at any stage of a project lifecycle including request for proposal (RFP), vendor evaluation and systems and interface implementations to take the systems concept from need and requirements to a fully functioning solution.

This position offers flexibility for hybrid or remote work schedules and can be based from a variety of locations in the US and/or Canada.

Primary Responsibilities

  • Working under minimal supervision, serve as a go-to lT analyst and subject matter expert (SME) for business partners across our global operations

  • Provides direction and expertise for medium to high complexity projects

  • Planning and management of implementation and integration of new technologies

  • Analyze business requirements and functional change requests, establish priorities, negotiate timeframes

  • Review requirements for cross-enterprise commonality and efficiency and recommend optimum approach

  • Identify and evaluate the impact of changes to existing applications and interfaces

  • Clarify efforts needed from the business teams for requirements gathering/ data analysis, testing, and obtain their buy in to commit the resources for timely implementation

  • Present information on technically complex subjects in an understandable manner in both oral and written form to senior management and any other necessary audience

  • Oversee the implementation of appropriate business logic as defined through requirements and solutioning process

  • Prepare unit testing and user acceptance testing documentation as required, undertake testing on systems configuration, development, and integration changes

  • Work closely with business stakeholders to test solutions, ensure business acceptance / sign offs are obtained and documented as requirement by AECOMs internal processes and good practice

  • Assist in coordinating appropriate user training and development of associated supplemental materials, presentations, and documentation

  • Proactively monitor system interfaces as required, identify issues, and action appropriate resolutions

  • Ensure applications configuration/ development and support is aligned with AECOM IT processes, standards, and strategy

  • Adhere to security requirements and processes to maintain highest level of protection for source code, interfaces, passwords, databases, etc.

  • Develop and regularly perform system change audits and validation and follow up with appropriate teams for correction

  • Maintain system related requirements and technical documentation

  • Monitor and assist with impact analysis with up/down stream systems

  • Identify, recommend, and track opportunities for process and operational improvements

  • Keep current with the latest versions of applications development software, techniques, and practices

Our ideal teammate:

  • Ability to work independently but also being a natural team player.

  • Ability to learn new technologies and sharing insights with the wider team.

  • Ability to work well under pressure.

  • Comfortable engaging with senior stakeholders within the business.

  • Self-motivating with ability to prioritize, meet deadlines, and manage changing priorities.

  • Ability to articulate ideas to both technical and non-technical audience.


Minimum Requirements:

  • BA/BS degree plus at least 8 years of relevant experience or demonstrated equivalency of experience and/or education (AS degree plus at least 10 years of relevant experience or HS diploma plus 12 years of relevant experience).

  • Experience in HR systems and HR data within a similarly large, complex, global organisation

  • Experience supporting Oracle HR (preferably Oracle Enterprise Business Suite - EBS)

  • Experience in supporting integrations, interfaces, and custom reports for Oracle application

  • Experience working across large projects or directly managing small to medium projects

  • Strong data analysis skills

  • Strong communication skills

  • Advanced Excel skills

  • Basic database and SQL skills

Preferred Skills and Experience

  • Experience supporting Workday HCM integrations and interfaces in the areas of Core HR; Payroll Absence; Benefits

  • Experience supporting Oracle Time and Labor, Oracle Payroll

  • Experience of implementing, managing data cleansing and migration projects

Additional Information

  • Relocation assistance is not available for this position

  • Sponsorship for US work authorization is not available for this position.

With infrastructure investment accelerating worldwide, our services are in great demand, and there’s never been a better time to be at AECOM! Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Join us and let’s get started.

ReqID: J10083511

Business Line: Corporate

Business Group: Corporate

Strategic Business Unit: Information Technology

Career Area: Information Technology

Work Location Model: Remote