AECOM Control Room Operator in Colonial Heights, Virginia
At AECOM, we’re delivering a better world.
We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.
Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.
Here, you will have freedom to grow in a world of opportunity.
We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.
We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.
When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.
AECOM is seeking Control Room Traffic Monitoring Operators for the Colonial Heights area.These positions will be a direct report to the TOC Shift Supervisor and AECOM management Team with direct communications with floor staff. Starting Pay is $18.00hr.
The responsibilities of this position include, but are not limited to:
Utilization of various Intelligent Transportation Systems (ITS) equipment, such as Closed Circuit Television (CCTV), Changeable Message Signs (CMS), and Highway Advisory Radio (HAR) system
Real-time assessment of all incoming traffic data and prioritization of content and traffic reporting needs
Dispatch of maintenance and SSP personnel
Multi-agency and public communications via various channels
Verification and monitor of unplanned incidents, construction, special events and any other issue impacting traffic flow and/or motorist safety
Completion of operational checklists as applicable
Review and posting traveler information via CMS and/or media outlets
Adherence to training protocols and maintain up-to-date certifications
Provide real-time status of on-going control room activities
Maintain work orders for ITS equipment and log status updates
Attend training and staffing meetings as requested
Other ad-hoc initiatives as assigned by the Project Management Team
Works under direct supervision performing routine and repetitive duties.
On-the-job training is received in an area of technical specialty.
Monitoring the roadways, including detecting, confirming, updating, and responding to scheduled and unscheduled traffic events and congestion with ITS devices such as closed circuit TV, detectors, etc.
Act like an emergency dispatcher within a call center environment dispatching Road Rangers via a two-way radio system to assist motorists, respond to events and other activities that require timely and efficient responses.
Other duties assigned
MINIMUM REQUIREMENTS :
High School Diploma or GED equivalent
Be a minimum of 18 years of age
Must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint -based criminal History Records Check ( CHRC)Must pass a pre-employment drug screen and successfully participate in the program’s mandatory random drug screening process
Must be able to remain in a stationary position for long periods of time monitoring Intelligent Transportation Systems such CCTV camera displays, meters, law enforcement radio broadcasts, answering/responding to calls and communicating to other staff or partner agencies.
Constantly operate a computer and other monitoring equipment
PREFERRED QUALIFICATIONS :
Good interpersonal skills
Strong, accurate data entry skills
Ability to work in a team environment under stressful conditions
Must be able to work in a Control Room work environment
Ability to perform effectively in a fast paced environment requiring high level of multi-tasking
Ability to communicate clearly both in writing and verbally
Ability to synthesize information from multiple, diverse and simultaneous inputs
Ability to work calmly and accurately under intense pressure
Ability to work alternate work schedules and on-call duties at a 24/7/365 operation center; Schedules are dictated by need of operation and stated in advance. Schedules will vary.
Basic skill proficiency in the use of Windows based applications including Outlook, Internet Explorer, Word, and Excel
Knowledge of two-way communication systems; radio and telecommunications experience
Geographic familiarity with regional freeway system and arterial roads
Associate’s degree in Civil Engineering, transportation related field or a combination of education and practical experience in a similar field
TOMC operator certifications for levels 1 and 2 preferred.
Knowledge of incident management response techniques and municipality and area traffic management organizations
Emergency Operations Center knowledge and/or experience
Sponsorship opportunities for US Employment Authorization are not available for this position.
Relocation Benefits are not available for this position
All your information will be kept confidential according to EEO guidelines.
With infrastructure investment accelerating worldwide, our services are in great demand, and there’s never been a better time to be at AECOM! Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
Join us and let’s get started.
Business Line: Transportation
Business Group: DCS
Strategic Business Unit: East
Career Area: Operations & Maintenance
Work Location Model: On-Site