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Contributing to projects that meld awe-inspiring design with economic and civic benefits is the ultimate career satisfaction.

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Veronica Siranosian

Director, AECOM Ventures

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Job Information

AECOM Physical Security QA Specialist in Chicago, Illinois

United States of America - Virginia, Arlington - VA

Job Summary

AECOM is seeking a Physical Security QA Specialist for a remote/telecommute role..


At AECOM, we believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

DCS—Program and Project Management

As an industry leader in program and construction management, we partner with clients to support projects from concept to completion. From education, healthcare, transportation and water facilities to sports, leisure, cultural arts and other public gathering venues, we deliver on the promise of protecting our clients’ interests as our own and building partnerships with the communities we serve.

We take on the most complex challenges and pioneer innovative, iconic solutions that push the limits of what’s possible – the world’s longest cable-stayed bridge, record-breaking sports events, the largest greenfield port development mega project, life-sustaining disaster recovery programs, and the tallest tower in the Western Hemisphere.

On projects spanning transportation, buildings, water, energy and the environment, we deliver professional services throughout the project lifecycle.

We are proud to be recognized for excellence:

  • Named one of Fortune magazine's "World's Most Admired Companies" for the sixth consecutive year

  • Ranked #1 in Engineering News-Record ’s 2020 “Top 200 Environmental Firms”

  • Ranked #1 in Transportation and General Building in Engineering News-Record ’s 2020 “Top 500 Design Firms”

  • VIQTORY 2020 Military Friendly® Gold Employer

Job Description:

  • Support a physical security systems team who oversee Lenel OnGuard physical security installations located throughout the USA. Provide physical security systems administrative, commissioning, implementation and testing support delivering the following services and capabilities:

  • Provide physical security commissioning assistance to ensure coordination of installation, programming and acceptance testing of deployed systems.

  • Under the supervision of the AECOM client’s Physical Security Program Manager (PSPM), work with client Security Integrators (Lenel Value Added Resellers, or VARs) on assigned Physical Security launch projects to test and commission Lenel security devices to validate correct installation/configuration by VAR.

  • Security devices include access control readers, electrified locking hardware, alarm inputs such as motion detectors and door contacts, alarm outputs such as horns/sounders, and parking lot gate arms

  • Assist Lenel VAR with troubleshooting of operable hardware and verify software programming to client standards by serving as the “eyes and ears” utilizing Lenel Alarm Monitoring client

  • NOTE: Programming changes are completed/accomplished by a client entity. Duties may include the documentation and uploading of programming changes via the AECOM client’s ticketing system as necessary.

  • Review and QC all programming matrix (Excel) documentation being submitted to the Security Integrations Group (SIG) prior to processing. Correct any errors in accordance with team and SIG standard work requirements.

  • Document and update project tickets via internal client ticketing system to communicate status and update devices ready for production moves and remote station monitoring.

  • Run Lenel and client-provided Lenel database reports and provide guidance to VARs, documenting progress towards punch list completion and overall project closeout. Monitor remaining under construction, or “UC” tagged device report and provide to VARs to inquire on their projected device testing/project completion timeline.

  • Assist client PSPM with project administrative tasks, such as: submitting client tickets for equipment ordering, emailing VARs and maintaining project updates.

  • Alongside the AECOM client’s PSPM, provide general customer service to client Loss Prevention customers, providing/referring to relevant available resources, reports and documentation for Lenel and Bosch video surveillance device troubleshooting and support.

  • Support with security system punch list item completion and device testing with security contractors

  • Validate and test security technology and its integration with existing systems, policies and procedures

  • Develop and issue service tickets

  • Provide commissioning and programming of newly deployed system as well as updating security systems database to reflect updated information required to optimize systems performance

Minimum Requirements

  • BA/BS + None or demonstrated equivalency of experience and/or education

  • Knowledge of Microsoft Word, Excel, Outlook products and use of information systems such as ticketing queues

  • Ability to effectively communicate, stay organized and meet deadlines, with ability to complete assigned tasks with minimal guidance

Preferred Qualifications

  • BA/BS plus 2 years of related experience or demonstrated equivalency of experience and or education.

  • 2+ years hands-on experience with Lenel OnGuard

What We Offer

When you join AECOM, you become part of a company that is pioneering the future. Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions inclusion, diversity and overall employee well-being through programs supported by company leadership. Our core values define who we are, how we act and what we aspire to, which comes down to not only delivering a better world, but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Job Category Cost Management and Consulting Services

Business Line PMCM

Business Group Design and Consulting Services Group (DCS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 250045BR

Additional Locations US - Chicago, IL - 10510 W Zemke Rd, US - Los Angeles, CA - 300 N Los Angeles St, US - Tampa, FL - 4201 N Dale Mabry Highway

Virtual: Yes

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.