AECOM Senior IT Business Relationship Manager in Cambridge, United Kingdom
At AECOM, we’re delivering a better world.
We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.
Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.
Here, you will have freedom to grow in a world of opportunity.
AECOM is seeking an Sr. IT Business Relationship Manager to join our Europe & India IT team. The role is responsible for evolving culture, building partnerships, and driving value to satisfy and elevate our organizational purpose.
This position can be based from anywhere in the UK with an AECOM Office.
Partnering with leaders and key staff to collaborate and ensure meaningful results from our strategic initiatives.
Proactively sense and anticipate changes affecting strategy in the environmental landscape including organizational improvements, technological advancements, and evolving organizational needs
Advance the BRM capability beyond just the role and function, sharing ownership with the full BRM community of practice for continual improvement
Champion a culture of shared ownership and constant organizational evolution
Elevate the importance of language across the organization as a crucial element to effective communication
Own the strategic relationship between the BRM function and partners to stimulate, surface, and shape demand
Act as primary escalation/liaison between the organization and IT Services
Own and develop the financial plan for the region, continually investigating ways to optimize and drive efficiencies
Executive liaison and reporting within region
Line Management of regional BRM team
Regional liaison and reporting with Global IT
Develop detailed knowledge of organizational functions
Build cross-functional relationships for the convergence of value
Establish value management as a strategic organizational capability
Educate partners on the BRM Mindset, e.g., powerful communications, approaches, roles, and capabilities
Serve as lead for strategic IT initiatives within region
Establish a communication methodology for effective and efficient organizational communication
Partner with individuals, teams, and organizations to drive value and meaningful results
Continually improve the value framework to drive organizational awareness and education
Partner with leaders to identify opportunities to evaluate, sequence, and, shape initiatives for strategic value
Focus on value over solutions. Emphasize value when developing ideas, evaluating risk, and evolving needs
Innovate using knowledge and awareness of industry trends to identify new opportunities
Elaborate the strategic plans for partners to communicate their strategic capabilities
Monitoring initiative progress to ensure expectations are aligned with results and ultimately value
Ensure that allies in strategic purpose are knowledgeable about objectives; engage as a project/program major partner including evaluating development efforts and progress against strategic plans and value creation objectives
Collaborate with leaders across the organization and share ownership of maturing the BRM's function
Communicate partner value by quantifying impacts and clearly articulating value realized.
Advocate as a champion of change for strategic plans
Facilitate goal setting by communicating a shared purpose specifically shared value, beliefs, and behaviors
Validate the organizational purpose supports the desired results. This can be achieved through business case development, financial awareness, managing expectations, the identification of opportunities to grow value or a combination
Understand how purpose drives organizational decisions
Align each initiative to the organizational strategy to validate expected results
Strategize with partners to develop future roadmaps and explore new opportunities
Provide leadership and knowledge empowerment for fellow Business Relationship Managers
Collaborate as a BRM team member to actively maturity the BRM discipline
Develop best-practices for business relationship management
Evolve BRM artifacts (strategic relationship plans, idea documents, value plan, etc.).
Ability to fluctuate between the four mindsets of an explorer, investor, cultivator, and connector
Exceptional ability to lead now-to-new change using positive and collaborative methods
Strong communication skills in writing, speaking and presenting
Ability to listen, build rapport, and develop credibility as a strategic partner
Exude energy, focus, assertiveness, and diplomacy
Master of relationship building and team collaboration
Skilled and experienced at conflict negotiation and problem-solving
Capable of setting expectations with partners and achieving alignment and agreement
Be able to shift opinions using influence over positional power
Experience dealing with difficult customers
Ability to share-ownership and drive results as a team
Ability to focus on purpose, value, and results, rather than solutions
Ability to connect strategy to execution
Experience assessing and articulating risk tolerances
Strategic thinker with global mindset
relevant functional experience
extensive experience championing organizational change, e.g., leading initiatives, products, services, or interactions
Degree or equivalent
Willingness to travel
Business Relationship Management Professional (BRMP®)
Certified Business Relationship Manager (CBRM®) with Certificates of Experience
Master of Business Relationship Management (MBRM®)
With infrastructure investment accelerating worldwide, our services are in great demand, and there’s never been a better time to be at AECOM! Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
Join us and let’s get started.
Business Line: Geography OH
Business Group: DCS
Strategic Business Unit: Europe & India
Career Area: Information Technology