AECOM Operations Manager - BC Lower Mainland in Burnaby, British Columbia
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When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.
AECOM is actively seeking a highly talented Operations Manager to manage the operations and performance of a design and consulting group of Engineering employees/resources. Working from a base office in Burnaby, BC, this role will provide operations and performance leadership to a business operating in the Water market. Reporting to the Director of Operations, Water, the main responsibilities of the Operations Manager are to provide day-to-day business leadership, oversight and direction including staff management, project portfolio oversight, working capital oversight, client relations management, quality of work, and safety performance for the Burnaby Water business unit.
The responsibilities of this position include, but are not limited to:
Manage the British Columbia Lower mainland portfolio of Water projects to achieve the desired financial, quality, safety and client satisfaction metrics
Work with the Water Project Managers and Project Directors to achieve the monthly targets for invoicing, cash collection and earnings
Participate in Weekly Business Unit calls to review project performance and cash flow and follow-up on actions identified on the calls
Undertake quarterly reviews on all projects with Project Managers to review project KPI’s and take corrective action as required to achieve the desired performance
Ensure that Estimates at Completion are completed on projects in accordance with Project Delivery policies
Monitor/manage overhead costs including G&A, B&P and ODC costs at both project and area levels
Assist Project Managers with the proper set-up of projects from a cost perspective to achieve the desire profitability
Assist the leadership with development of monthly Outlooks and fiscal year financial plans for the BC lower mainland operation
Participate in the Go/No Go process to review potential opportunities
Manage staff resources to win new work and to execute and deliver on existing projects
Collaborate closely with Water Operations Managers in other areas in Canada to deliver results and achieve business unit targets
Identify staffing needs and actively participate in hiring decisions and succession planning
Ensure staff are appropriately trained and projects are delivered in accordance with AECOM’s Quality and Safety policies and procedures
Meet with clients to resolve project delivery issues impacting their satisfaction or project performance
Develop, prioritize and lead the deployment of the BC lower mainland Water business strategy
Minimum Requirements :
Bachelor's degree /diploma in related field
10+ years of consulting engineering experience, preferably with leadership in Water related business
Keen business acumen coupled with a strong understanding of the consulting business and related financial metrics and key performance indicators
Operational leadership experience in managing a portfolio of projects and leading a team of project managers is required
Strong understanding of risk-management issues and ability to assess, analyze, and make recommendations on risk issues
Familiarity with project management, quality management and financial management systems and tools
Ability to travel as required
Preferred Qualifications :
Advanced degree in related field
P.Eng or CET designation preferred
15+ years of consulting engineering leadership experience
Excellent communications and interpersonal skills
With infrastructure investment accelerating worldwide, our services are in great demand, and there’s never been a better time to be at AECOM! Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
Join us and let’s get started.
Business Line: Geography OH
Business Group: DCS
Strategic Business Unit: Canada
Career Area: Engineering
Work Location Model: Hybrid