AECOM Jobs

Company Description

At AECOM, we’re delivering a better world.

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

Here, you will have freedom to grow in a world of opportunity.

Job Description

• Provide leadership and direction to the Procurement Support Center organization to ensure timely and accurate processing

• Work with PSC leads to balance associate workload to maintain superior customer service to internal customers

• Manage stakeholder expectations, provide quarterly review of PSC services and challenges

• Attend regional meetings for all matters PSC related, providing insights to stakeholders on PSC capabilities

• Focus on maximizing productivity improvements and ensuring compliance with regulatory policies

• Accountable for adhering to AECOM process policies and procedures

• Establish SLAs and KPIs for the Procurement Support Center

• Proactively work with cross-functional partners to meet goals

• Plan, coordinate, manage, and optimize Procurement Support Center activities of the team, ensuring SLAs and KPIs are met

• Ensures TPRM process remains compliant to AECOM process the vendor prequalification process

• Manages the auditing of subcontractor certifications

• Oversees PSC Process documentation maintenance

• Manages purchase order generation, change order process, and payment terms issues

• Prepares reports (KPIs/SLAs) for the identification of continuous improvement activities

• Verifies policy compliance for receipt and invoice approval

• Assists with complex requisition support

• Validates complex direct procurement requisitions

• Supports review of invoices and resolution of discrepancies

• Provide assistance with project accounting query resolution

• Drives decisions that affect the Procurement Support Center

• Analyse quality assurance processes to monitor customer satisfaction and ensure policy compliance for the Procurement Support Center

• Analyse reports for SLA and KPI trends and thresholds for baseline measurements

• Report on metrics to the Team Associates

• Monitor trends and anticipate potential problems for proactive resolution

• Manage staffing, including recruitment and evaluation

• Provide leadership support to the Team Associated

• Determine learning and development needed for the PSC team

• Assists in the evaluation of disputes with vendors

Qualifications

• Fluent in English.

• BS/BA in procurement/Accounting/Finance or related field

• 12 years Procurement/Supply Chain experience

• 4 years leadership experience

• Excellent communication and team management skills

• Demonstrated leadership and enthusiasm for change

• Highly self-motivated and directed

• Ability to effectively prioritize and execute tasks in a high-pressure environment

• Exceptionally customer service oriented

• Proven analytical, evaluative, and problem-solving abilities

• Knowledge of Coupa, CLM or other systems preferred

• Process focused, results oriented with time management and motivational skills

• Strong organizational skills and coaching aptitude – ability to successfully lead high performance team

• Process improvements

• Staff engagement and retention

• Learning and development (new skills)

• Meets established SLAs

• Customer satisfaction

Additional Information

With infrastructure investment accelerating worldwide, our services are in great demand, and there’s never been a better time to be at AECOM! Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Join us and let’s get started.

ReqID: J10082945

Business Line: Geography OH

Business Group: DCS

Strategic Business Unit: GBS

Career Area: Procurement & Supply Chain

Work Location Model: Hybrid