AECOM Workday Support HCM Security Junior Lead in Bangalore, India
India - Karnataka, Bangalore
AECOM is seeking a Workday Support HCM Security Junior Lead to join our HR Technology team. This position can be based our of our offices in Manila, PH or Bangalore, IN. Other locations may be considered as well. Due to the ongoing Coranvirus pandemic, the position is expected to begin as a remote work position.
Workday Support is responsible for maintaining and enhancing Workday as AECOM's system of record. The Workday Absence Lead is responsible for the overall configuration and maintenance of their specific Workday module.
Relies on moderate to advanced knowledge of Workday in general across multiple areas with specific experience supporting HCM-Security configuration.
Advises and supports the resolution of multiple ticket types including Incidents, Service Requests and Enhancements
Support process may include trouble shooting/root-cause identification, solution planning / ideation, and configuration as is relevant as well as performing quality control/quality assurance steps for other team members
As needed, supports area Lead across the full spectrum of Workday support activities
May support other areas of Workday such as EIBs, Security, Absence, Reporting etc…
Contributes to the development of user procedures, guidelines, documentation, and training materials for the Workday system
Identify and recommend business process improvements, and/or system optimization opportunities to better align with business needs
Proactively monitor Workday Feature Release and Weekly Patch documentation
Proactively and continuously pursue skills and professional development and training, and acquire new technical knowledge and abilities
Additional duties as assigned
- Bachelor’s degree in Human Resource Management, Computer Science, or related field preferred; or, equivalent combination of education, skills and professional experience
Skills and Experience:
Three or more years of professional experience supporting enterprise HCM systems in hands-on, business focused roles, preferably in large global organizations: Workday required
Minimum of two years troubleshooting and system support with Workday Security; in-depth experience with hands-on security configuration, troubleshooting and a Workday implementation strongly preferred
Experience capturing user security requirements and documenting business processes
Experience using a ticketing management system required, Service Now preferred but not required
Ability to work on multiple projects simultaneously in a fast-paced environment
Exceptional teamwork and collaboration skills
Strong organizational, prioritization, and time management skills
Demonstrated strong analytical and problem-solving ability, with high attention to detail
Strong self-initiation and the ability to work independently when necessary, while simultaneously being a strong team player
Flexibility and creativity in producing solid deliverables
Ability to flourish in a highly dynamic and fast-paced environment with multiple priorities
Excellent interpersonal, written, and oral communication skills and the ability to communicate effectively with a variety of audiences
High levels of accuracy and attention to detail
Able to maintain confidentiality
Proactive, positive and professional attitude
What We Offer
When you join AECOM, you become part of a company that is pioneering the future. Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions inclusion, diversity and overall employee well-being through programs supported by company leadership. Our core values define who we are, how we act and what we aspire to, which comes down to not only delivering a better world, but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
Job Category Information Technology
Business Line Corporate
Business Group Corporate
Position Status Full-Time
Requisition/Vacancy No. 243155BR
Additional Locations PH - Taguig City, 14th Floor, Bonifacio Stopover Corp.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.