AECOM Georgia Commute Options Commuter Engagement Specialist in Atlanta, Georgia
United States of America - Georgia, Atlanta
AECOM has an exciting career opportunity for a talented commuter engagement specialist in Atlanta. The Commuter Engagement Specialist performs a range of transportation demand management and promotional projects, aimed at enhancing opportunities for individual travelers, commuters, and/or students to utilize non-drive-alone means of transportation, including carpooling, vanpooling, public transit, bicycling, walking, teleworking, and other options. You are the first point of contact with Georgia Commute Options and aim to enhance the experience for commuters in Atlanta.
In this position, you will be a member of the outreach team promoting commute options to individuals and organizations in the 20-county metro Atlanta region. The regional TDM program, Georgia Commute Options (GCO) aims to reduce traffic congestion and improve air quality by encouraging commuters to use green, active transportation modes such as carpooling, public transportation, teleworking, and bicycling. As a member of the Commuter Engagement Team, you will be responsible for supporting a team of six worksite Advisors that are building and maintaining relationships with metro Atlanta’s largest employers and working with commuters to change travel behavior. The Commuter Engagement Team is responsible for interacting directly with commuters and registering them for GCO programs and services.
Assist Worksite Advisors in promoting and implementing transportation commuter options programs at employer sites
Conduct events at worksites throughout multiple counties in metro Atlanta, including promotion prior to the event and follow up afterward; events can range from GCO registration tables to benefits fairs and special promotions such as Earth Day or Biketober
Increase participation at employer partner locations as demonstrated by participation rates in modes that include carpool, vanpool, transit, bike, walk; and increased program participation by registering for incentives and benefits at MyGACommuteOptions.org
Work closely with individual commuters to facilitate cost-effective and “green” commuting modes
Promote regional marketing programs and modal promotions through community and employer-based outreach efforts (e.g., Try Transit and Biketober)
Promote and enroll commuters in regional incentive programs; assist with the administration and delivery of these incentive programs
Develop innovative and creative ideas for worksite-based event delivery and creative messaging to engage commuters through in-person and virtual engagement
Conduct retention calls to commuters keeping them engaged and interacting with the overall program
Interact with employer representatives, human resources staff, state and local transportation officials, and elected officials
Prepare and conduct presentations to stakeholders, local employers, and commuters
Measure clean commuting at worksites, according to program requirements
Cross-train across multiple program aspects including outreach to employers and schools, special promotions, and incentives to support full-service delivery
Exceed monthly/quarterly/annual performance metrics
Track outreach activities over time, by utilizing Salesforce.com
Devise creative new approaches to challenges encountered
High School Diploma
2 plus years of related experience or AA/AS
2 years or more experience in event planning, outreach programs, brand ambassador, or similar type positions.
Knowledge of Microsoft Office suite: Word, PowerPoint, Excel, etc.
BA/BS in a related field
Presentation and writing skills
Knowledge of Salesforce
What We Offer
When you join AECOM, you become part of a company that is pioneering the future. Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions inclusion, diversity and overall employee well-being through programs supported by company leadership. Our core values define who we are, how we act and what we aspire to, which comes down to not only delivering a better world, but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
Job Category Marketing
Business Line Transportation
Business Group Design and Consulting Services Group (DCS)
Country United States of America
Position Status Full-Time
Requisition/Vacancy No. 242041BR
Clearance Required No
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.