AECOM Operations Center Controller in Tullahoma, Tennessee

Requisition/Vacancy No. 149822BR

Position Title Operations Center Controller

Job Category Military Support

Business Line Government

Country United States of America

State/Province/Region USA - Tennessee

City Tullahoma

Why Choose AECOM? AECOM is a premier, fully integrated professional and technical services firm positioned to design, build, finance and operate infrastructure assets around the world for public- and private-sector clients. With nearly 100,000 employees — including architects, engineers, designers, planners, scientists and management and construction services professionals — serving clients in over 150 countries around the world, AECOM is ranked as the #1 engineering design firm by revenue in Engineering News-Record magazine’s annual industry rankings, and has been recognized by Fortune magazine as a World’s Most Admired Company. The firm is a leader in all of the key markets that it serves, including transportation, facilities, environmental, energy, oil and gas, water, high-rise buildings and government. AECOM provides a blend of global reach, local knowledge, innovation and technical excellence in delivering customized and creative solutions that meet the needs of clients’ projects. A Fortune 500 firm, AECOM companies, including URS Corporation and Hunt Construction Group, have annual revenue of approximately $19 billion. More information on AECOM and its services can be found at

About the Business Line


AECOM works with national and local governments around the world to manage and support critical programs in the areas of defense, security and intelligence; energy and climate change; environmental cleanup and waste management; infrastructure development, protection and resilience; and international development. Our global operations and connected expertise enable us to provide cutting-edge, relevant and cost-effective solutions that help our clients safeguard and enrich society and the world we live in.

Job Summary

Purpose and Scope:

To serve as an AEDC Operations Center Controller performing limited Command and Control (C2) duties; serve as central point of contact for maintaining situational awareness of Installation activities and notifying leadership; inform key personnel of significant events and submit Operational Reports (OPREP) to Higher Headquarters (HHQ) as required.

Essential Responsibilities:

Work schedule includes a variety of shifts, weekends and holidays to cover 24/7/365 operations.

Perform selected Air Force Command Post functions as a “Command and Control (C2) Element”.

Make notifications to Air Force, Department of Defense (DoD) and Contractor personnel.

Provide support to test, technology, and maintenance activities that affect AEDC and assist in resolution of conflicts that occur in the day-to-day operation and maintenance of AEDC.

Responsible for centralized alerting and notification through Installation Notification Warning System (INWS) for disasters, emergencies, contingencies and for the recall of personnel.

Coordinate environmental spill response actions and logs event/action in the Arnold Spill Action Plan (ASAP).

Responsible for maintaining the Integrated Maintenance Scheduling System (IMSS) for current testing and resource requirements which includes; additions, deletions, and cancellations to the test testing schedule and the resource requirements (i.e. electricity, water, fuel, high pressure air, GN2, steam, natural gas, etc.) needed to support testing.

Update and distribute daily, weekly, and monthly resource requirements.

Accomplish Quick Reaction Checklists (QRC) notifications for emergencies, weather, testing deviations, Foreign Object Damage (FOD), incidents, mishaps, accidents, natural disasters or other events which may affect AEDC.

Monitor the Lightning Detection System, weather sites, and pass on weather advisories from the Operational Weather Squadron. Notify personnel of any severe weather that could affect the complex utilizing available Mass Notification Systems (MNS).

Monitor classified and unclassified computer systems to insure all correspondence from higher headquarters is received and responded to in a timely manner and relay required information on to the Complex Commander

Accomplish all Operational Reports (OPREPS) in accordance with AFI 10-206 “Operational Reporting”. Coordinate OPREPs with the Installation Commander, and up-channel reports to AFMC and Air Force Headquarters.

Perform recall procedures of base personnel and specialized teams during emergency response situations.

Prepare the Morning Report, shift change over documents, Integrated Schedules (IS) and Ops Center Display for next day’s testing.

Maintain a daily events log and monitor emergency phones, radios, and alarms systems.

Perform test of Duress Notification System with Protective Services personnel to verify functionality of system.

Monitor and utilize radio communications over Local Mobile Radio (LMR) Network. Monitor LMR Network for emergencies (Fire, Security, Forestry, Hazardous Waste, Environment, Waste Management, Safety, 911 Emergency, Base Operations, Emergency Operations, Roads and Grounds, etc.) and provide assistance and information as needed.

Generates or assists in writing urgent and emergency work orders and arranges for accomplishment of required actions.

Perform other related duties as required.

Work Environment, Physical Demands, and Mental Demands:

The work environment requires the ability to cooperate, work in teams and work well with individuals at all levels of the company, the client, and outside users. The nature of the work requires the ability to communicate clearly. May be required to sit for extended periods of time. Use of personal transportation for travel within the AEDC area and company-provided transportation to other users’ facilities. Working odd shifts, weekends, and holidays is required. Basic physical requirements include walking, bending, stooping, stretching, and carrying/lifting up to 25 pounds.

Minimum Requirements

Minimum of two (2) years of college or vocational training in a related and applicable discipline, plus two (2) years relevant and progressive experience. OR equivalent combination of education and relevant and progressive experience for a total of four (4) years.

Ability to deal effectively and tactfully with a wide variety of customers and Air Force officials. Working knowledge and experience in utilization of personal computers and automated systems. Must be willing to work a variety of odd shifts, weekends and holidays. Ability to communicate effectively, both orally and written.

Preferred Qualifications

Operations Center or Emergency Services Dispatcher experience (911/ Fire/EMS) is desirable. Experience in a related environment may be substituted.

What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow.

AECOM is an equal opportunity employer and Minorities, Females, Veterans, and Disabled persons are encouraged to apply. For further information, please click here at to view the EEO Is The Law poster.


Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.