AECOM Dispatcher – Traffic Operations Center in Pompano Beach, Florida

Business Line Transportation

Position Title Dispatcher – Traffic Operations Center

United States of America - Florida

Pompano Beach

Job Summary

AECOM is actively seeking a highly motivated Dispatcher- Traffic Operations for employment in the Pompano, FL office.

The individual will be responsible for monitoring Florida's Turnpike from a 24x7x365 control center in Pompano Beach. Each operator utilizes Intelligent Transportation System devices to maintain an incident database and communicate effectively with partner agencies and Turnpike customers. The required experience and skills needed are: knowledge of major local roads; experience in a call center, control center or dispatch center; ability to prioritize and complete work on time in a fast-paced environment; competent Windows based computer skills; and effective communications with telephone and two-way radio systems.

Minimum Requirements

  • Strong interpersonal skills

  • Good data entry skills

  • Ability to work in a team environment

  • Ability to multi-task

  • Ability to communicate clearly

  • Ability to work alternate work schedules and on-call duties at a 24 hour operation center

  • Skilled in the use of Window based applications, preferred Internet Explorer, Word, and Excel

  • Knowledge of two-way communication systems

  • Knowledge of the Turnpike and freeway system in Central Florida

Preferred Qualifications

  • Knowledge of Closed Circuit Television (CCTV)

  • Knowledge of Dynamic Message Signs (DMS) and/or Highway Advisory Radio (HAR)

  • Knowledge of Maintenance of Traffic (MOT)

  • Knowledge of Incident Command System or NIMS

What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow.

AECOM is an equal opportunity employer and Minorities, Females, Veterans, and Disabled persons are encouraged to apply. For further information, please click here at to view the EEO Is The Law poster.


Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.

Job Category Transportation Operations Management / Traffic Monitoring

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 164668BR