AECOM Associate HR Director - HR Operations, LA Metro/Pacific in Los Angeles, California

Requisition/Vacancy No. 149631BR

Position Title Associate HR Director - HR Operations, LA Metro/Pacific

Job Category Human Resources

Business Line Support/Cross Services

Country United States of America

State/Province/Region USA - California

City Los Angeles

Why Choose AECOM? AECOM is a premier, fully integrated professional and technical services firm positioned to design, build, finance and operate infrastructure assets around the world for public- and private-sector clients. With nearly 100,000 employees — including architects, engineers, designers, planners, scientists and management and construction services professionals — serving clients in over 150 countries around the world, AECOM is ranked as the #1 engineering design firm by revenue in Engineering News-Record magazine’s annual industry rankings, and has been recognized by Fortune magazine as a World’s Most Admired Company. The firm is a leader in all of the key markets that it serves, including transportation, facilities, environmental, energy, oil and gas, water, high-rise buildings and government. AECOM provides a blend of global reach, local knowledge, innovation and technical excellence in delivering customized and creative solutions that meet the needs of clients’ projects. A Fortune 500 firm, AECOM companies, including URS Corporation and Hunt Construction Group, have annual revenue of approximately $19 billion. More information on AECOM and its services can be found at

About the Business Line

AECOM Shared Services

We support our employees globally by coordinating and managing the day-to-day operations of General Accounting, Human Resources, Administration, Marketing and Information Technology. We pride ourselves on ensuring we deliver the best customer service possible to our people while building trust and relationships with all of our constituents.

Job Summary

AECOM is actively seeking a creative, highly talented Associate HR Director, HR Operations. The Associate HR Director, HR Operations leads a team of 4 HR managers in the delivery of HR programs for the geographic area. Responsible for the delivery of HR programs to managers, employees and leadership within the business with a high level of customer focus.

Key responsibilities include but not limited to the following:

  • Team leadership:

  • Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors

  • Accountable for the results of medium-sized technical or operations teams

  • Trains team members and provides input to employee performance evaluations

  • Works collaboratively with direct reports and colleagues

  • Decisions are guided by policies, procedures and business plan; receives guidance and oversight from senior leaders

  • Possesses both highly specialized technical expertise or business acumen, and a basic understanding of how to manage and motivate a team

  • Acts as a liaison between the front-line and HR to ensure that HR services are aligned with internal client needs

  • Partners with the metro/region HR Business Leader to collaborate on the implementation of all HR programs

  • Provides research and specialty knowledge support to customers with agreed to service levels

  • Works with employees, line managers and appropriate HR/legal teams to provide employee relations expertise in navigating ER issues and investigations as appropriate

  • Provides project management and support for HR projects and program implementations

  • Works with Centers of Excellence (COE) & HR leadership to operationalize specific projects/programs and contribute to functional and cross-functional initiatives such as:

  • Performance + Rewards

  • Engagement Survey and Action Plans

  • Compensation Planning

  • Employee Relations

  • Workforce Planning / Hiring

  • Onboarding


  • Diversity Initiatives

  • Exit Surveys

  • Supports front-line managers (Business Unit Leaders / Department Managers / Supervisors) in forecasting and planning their talent pipeline requirements in line with the function or business strategy

  • Reviews key business performance targets (retention and hiring) and their related talent implications with front-line managers

  • Assists front-line managers in providing employees with development opportunities that align with current and future performance standards

  • Facilitates a strong leadership and coaching culture

This position can be located in any of our LA area AECOM offices.

Minimum Requirements

  • Bachelor's degree or the equivalent work experience.

  • 10+ years of related experience.

  • Broad knowledge of all areas within human resources. May have depth of knowledge in function derived from experience in non-management and middle management roles.

  • Previous management experience.

Preferred Qualifications

  • None

What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow.

AECOM is an equal opportunity employer and Minorities, Females, Veterans, and Disabled persons are encouraged to apply. For further information, please click here at to view the EEO Is The Law poster.


Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.