AECOM Floor Champion in London, United Kingdom

Requisition/Vacancy No. 151957BR

Position Title Floor Champion

Job Category Safety / Health

Business Line Support/Cross Services

Country United Kingdom

State/Province/Region GBR - London

City London

Why Choose AECOM? AECOM is a premier, fully integrated professional and technical services firm positioned to design, build, finance and operate infrastructure assets around the world for public- and private-sector clients. With nearly 100,000 employees — including architects, engineers, designers, planners, scientists and management and construction services professionals — serving clients in over 150 countries around the world, AECOM is ranked as the #1 engineering design firm by revenue in Engineering News-Record magazine’s annual industry rankings, and has been recognized by Fortune magazine as a World’s Most Admired Company. The firm is a leader in all of the key markets that it serves, including transportation, facilities, environmental, energy, oil and gas, water, high-rise buildings and government. AECOM provides a blend of global reach, local knowledge, innovation and technical excellence in delivering customized and creative solutions that meet the needs of clients’ projects. A Fortune 500 firm, AECOM companies, including URS Corporation and Hunt Construction Group, have annual revenue of approximately $19 billion. More information on AECOM and its services can be found at

About the Business Line

AECOM Shared Services

We support our employees globally by coordinating and managing the day-to-day operations of General Accounting, Human Resources, Administration, Marketing and Information Technology. We pride ourselves on ensuring we deliver the best customer service possible to our people while building trust and relationships with all of our constituents.

Job Summary

AECOM is recruiting a Floor Champion who will be responsible for the meet and greet of all visitors, along with providing support to the Site Facilities Manager to ensure compliance with Health & Safety legislation, and help to provide a safe and professional working environment ensuring that all activity regarding mail, print and stationery are managed to support the core business and that all aspects of the office floor to which you are allocated is in a state or readiness, i.e. all desks and collaborative space is able to be used.

Job Responsibilities:

Implementing a daily health and safety assessment of an allocated floor, reporting any hazards to the site Facilities Manager

Walking the floor for being available to assist visitors and employees in finding available desks

Providing a warm and friendly welcome to all visitors assisting with any queries they may have

Assisting with meeting room audio and AV set up

Role model behaviours that support the AECOM agile working approach at every opportunity. This will involve monitoring how the space is being used and making sure this is in line with our agile working policies. Specific examples of this will include making sure desks are clear when not in use, and meeting rooms/spaces and project areas are being used in accordance with our policies;

Working alongside colleagues in reinforcing behaviours that underpin agile working such as, supporting mobility across the building, availability of spaces, managing room bookings, clear desk policy on at least a daily basis and as required throughout the working day ;

Implementation of processes that meet our Health & Safety statutory obligations as directed by the FM lead;

Ensure that all notice boards are up to date, with relevant approved information;

Delivering work station assessments as required;

Responsible for the collation, sorting, distribution and despatch of all outgoing parcels and mail;

Responsible for the sorting and distribution of all incoming parcels and mail, including the maintenance of the internal recording and tracking systems;

Operating and maintaining the franking and mailing machinery;

Ensuring that the printers and plotters are available to be used at all times and the management of stock control of the associated consumables; ensuring that the print areas are clean and safe;

Ad-hoc collation of circulars and other print runs as required;

Maintaining an efficient ordering system for consumables and office supplies;

Ensuring office areas are kept clean and safe and arranging for the collection of any debris or unwanted items;

Maintenance of beverage machines (including a daily clean) and responsibility for the ordering of associated consumables;

As required, checks of the break out areas, in particular ensuring that the coffee machines are adequately replenished and that waste bins are emptied.

Flexibility in attitude and approach;

Confident and friendly in supporting agile working policies, e.g. reinforcing behaviors such as clear desk and leaving spaces as we find them.

Minimum Requirements

To be successful in this role you will have;

Previous experience in a customer facing environment, ideally gained in a floor champion / concierge role is essential

Working knowledge of H&S risk awareness and hazard reporting;

Very good verbal and written communication skills;

Attention to detail;

Ability to use initiative and manage changing priorities as they arise;

Good IT skills (Word, Excel, MS Outlook);

Good customer service ethic.

Preferred Qualifications

• First Aid Qualified

• Fire Marshal Qualified

• Customer Service Background

• Health & Safety Background

What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.


Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.