AECOM Employee Service Center - Contract in Calgary, Alberta

Business Line Oil + Gas

Position Title Employee Service Center - Contract

Canada - Alberta


Job Summary

AECOM is seeking a Employee Service Center Representative to be based in our Calgary, Alberta location. This is 6 months contract with potential to extend.

This position will be responsible for providing clerical support to the HR department in one of two capacities: Employee Service Centre or Recruitment. Duties may include processing employment applications and resumes. Maintaining personnel files, including creating files for new employees. Examines personnel files to answer inquiries and provide information to authorized persons. Generates a variety of standard reports as required. Takes direction and works under direct supervision. Decisions made or reviewed in conjunction with a more senior HR practitioner.

May include the following responsibilities:

  • Administer assigned employee program (i.e. Apprenticeship Program) for eligible employees including database maintenance, employees’ eligibility checks, coordination with different business units to collect required information and/or documents, order placement and distribution of certificates/plaques and awards/gifts to business units or employees

  • Provide administrative support to HR client group which may include employee form preparation such as Requisition to Hire, Notice of Change, Request for Record of Employment . Assistance may also be required for Employee Transfer and Termination Letters.

  • Administer Applicant Tracking and Onboarding systems

  • Review and approve new hire / re-hire submissions and onboarding packages/documents

  • Complete special project assignment as dictated by HR business needs

  • Maintain employee databases such as training records/certificates and Performance Review completion for new and existing employees

  • Arrange seminars and meetings

  • Distribute communication materials (including email communication) for the group to the business units, employees, and outside service providers

  • Post communication of client group to company intranet

  • Organize HR files and documentation on company intranet

  • Assist HR client group regarding employee background checks

  • Provide new hire orientation seminars, if necessary

  • Review and upload sign-on packages

  • Scan and save HR forms and employee documents per e-Filing standards for each assigned client group and/or division

  • Respond to employees’ inquiries made through the call center and the Employee Service Center (ESC) inbox.

  • Issue employment verification certificates or apprenticeship hour’s certificate received through the call center and the ESC inbox.

Minimum Requirements

  • High School, College or University degree in a related field

  • 1 to 2 years’ experience in an office environment

  • Ability to work under pressure and meet deadlines while maintaining a professional and courteous demeanor

Preferred Qualifications

  • Post-secondary certificate or diploma in Human Resources Management from accredited institution is preferred.

  • An interest in pursuing or currently working towards the CHRP or any Human Resources related designation will be an asset

  • Human Resource / Recruitment department experience preferred

  • Advanced knowledge in the use of Microsoft Outlook, Word and Excel

What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

Job Category Human Resources

Country Canada

Position Status Temporary

Requisition/Vacancy No. 165788BR