AECOM Senior Word Processor in Burnaby, British Columbia

Requisition/Vacancy No. 147597BR

Position Title Senior Word Processor

Job Category Administrative Support / Secretarial

Business Line Environment

Country Canada

State/Province/Region CAN - British Columbia

City Burnaby

Why Choose AECOM? AECOM is a premier, fully integrated professional and technical services firm positioned to design, build, finance and operate infrastructure assets around the world for public- and private-sector clients. With nearly 100,000 employees — including architects, engineers, designers, planners, scientists and management and construction services professionals — serving clients in over 150 countries around the world, AECOM is ranked as the #1 engineering design firm by revenue in Engineering News-Record magazine’s annual industry rankings, and has been recognized by Fortune magazine as a World’s Most Admired Company. The firm is a leader in all of the key markets that it serves, including transportation, facilities, environmental, energy, oil and gas, water, high-rise buildings and government. AECOM provides a blend of global reach, local knowledge, innovation and technical excellence in delivering customized and creative solutions that meet the needs of clients’ projects. A Fortune 500 firm, AECOM companies, including URS Corporation and Hunt Construction Group, have annual revenue of approximately $19 billion. More information on AECOM and its services can be found at

About the Business Line


Our team of environment specialists offers clients expertise in air quality, impact analysis and permitting, environmental health and safety management consulting/due diligence, remediation consulting/engineering and construction/site restoration, specialty and emerging technologies, waste services and water and natural resources.

Job Summary

AECOM is actively seeking a creative, highly talented Senior Word Processor for immediate employment in the Burnaby, BC office.

Responsibilities include, but are not limited to:

  • Plan and manage projects to ensure deadlines are met. Communicate priorities and scheduling conflicts to Supervisors and Project Managers, and reach out to admin support for additional coverage when appropriate

  • Format reports by:

  • Applying template styles to text and tables in Microsoft Word as well as Excel

  • Captioning figures, tables, and appendices, and photographs and inserting cross-references

  • Compiling report components in to PDF files, with bookmarks and pagination to create print-ready files

  • Verify acronyms and references by:

  • Ensuring acronyms are spelled out only on first occurrence and that they are correctly defined in the document’s acronym list

  • Verifying that references are correctly cited in text and in the reference list

  • Researching missing references using the Master Reference list or asking the authoring team to provide the document information

  • Correct grammatical/spelling errors

  • Support Project coordinators with Document Control tasks

  • Work with GIS & CAD staff to coordinate inclusion of figures in reports

  • Store all project files systematically based on electronic files storage guidelines

  • Maintain one or more of the following internal reference documents

  • Master acronym and abbreviation list

  • Reference list

  • Custom dictionary

  • Advanced personal knowledge and team processes by:

  • Participating in process improvement meetings

  • Helping to implement process improvement ideas and company wide roll outs and/or refining current processes

  • Must be able to maintain corporate standards in all documentation, ensuring document control and management, creating forms, questionnaires and client specific literature

  • Handle daily controls for Iron Mountain archiving and file retrieval as needed including pulling files, packing IM boxes, recording for database requirements and shipping files to IM for off site storage - This also includes retrieving files as requested

  • Switchboard rotational relief as required

  • Some additional admin duties such as booking travel, assisting other department admins with overflow as required

Minimum Requirements

  • High school diploma or equivalent

  • 5+ years of experience

  • Strong writing skills (evaluated based on writing sample and/or writing test)

  • Expert skill knowledge in all Microsoft Suite applications including Microsoft Word, Microsoft Excel and outlook 365

  • Proficient in Adobe Acrobat Pro, In Design, Microsoft Project and Dreamweaver

  • Strong organization, prioritizing and time management skills

  • Must possess creative and time saving skills that offer Project Managers valuable support to produce professional and dynamic materials

  • Have an eye for detail

  • Comfortable with technology

  • Comfortable working for multiple Project Managers/Supervisors

  • Comfortable working with other department administrative staff as part of a larger Administrative Team

  • Ability to work independently

Additional comments / Autres commentaires:

  • As a Word Processor, you will need to use your abilities accordingly

  • Your main role will be to support the technical staff in producing and finalizing client documentation

  • Keen attention to detail to format technical reports, check acronyms, and verify references

  • Flexible attitude to work with the copy centre to produce paper copies and CD’s of technical reports

  • Our fast pace environment will keep you on your toes, so the ability to work in a high pressure, deadline driven environment is a must

Preferred Qualifications

Diploma in Administrative Services

10+ years experience as a word processor preferably in an Engineering environment

Friendly, positive attitude

Ability to adapt to change (flexible)

Ability to work in a high pressure, deadline driven environment

Some pre-approved overtime may be required (project dependent)

What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.