AECOM Outreach Coordinator in Boston, Massachusetts

Business Line Transportation

Position Title Outreach Coordinator

United States of America - Massachusetts


Job Summary

In this position, you will be a member of the worksite outreach team on our MassRIDES project, which manages the statewide travel demand management (TDM) and Safe Routes to School programs at the Massachusetts Department of Transportation. Both programs aim to reduce traffic congestion and improve air quality by encouraging Massachusetts residents to use green, active transportation modes such as carpooling, public transportation and bicycling.

As a MassRIDES worksite outreach coordinator, you will be responsible for building and maintaining relationships with MassRIDES partners including large companies, universities, hospitals and more, within an assigned outreach territory. You will assist these partner locations with the implementation of commute options programs that help reduce traffic congestion and improve air quality in the Commonwealth. You will work in a fast paced team environment following a sales model with monthly, quarterly, and annual performance metrics.

Job Description:

Maintain outreach responsibilities in an assigned territory, including but not limited to:

  • Create new and manage existing partner/client relationships;

  • Assist with worksite-based TDM plans and guide the implementation of commute options programs at employer sites (e.g. carpool, pre-tax transit benefits, compressed work weeks, bicycle programs, commute incentives);

  • Deepen existing MassRIDES work site partner relationships through frequent contact and follow-up meetings, tracking program implementation and employee participation;

  • Increase participation rates and program awareness among employees at work site partner locations;

  • Generate new MassRIDES work site partnerships through warm calling and networking;

  • Serve as a transportation resource for worksite partners and organizations within assigned territory;

  • Conduct onsite events, promotions, and marketing activities at partner sites to promote alternative mode use and register employees for MassRIDES programs and services;

  • Conduct presentations for stakeholders, employers, and commuters;

  • Generate measurable results from employer or commuter participation in transportation-related incentive programs;

  • Exceed monthly and quarterly performance metrics;

  • Track employer relationships and activities over time, by compiling and maintaining thorough reports of communications and participation; and

  • Devise new approaches to challenges encountered.

Minimum Requirements


  • Bachelor degree (or equivalent) in Marketing, Business, Communications, or related field

Minimum Years of Experience:

  • Minimum three years of business development, sales, marketing, outreach or other relevant business experience


  • Excellent writing and interpersonal communication skills and experience in handling multiple tasks in an organized and efficient manner

  • Energetic, and articulate individual who has the communication skills and persuasiveness necessary to influence, motivate, and inform travelers in the use of travel options statewide

  • Proven track record meeting job performance metrics

  • Ability to achieve objectives through teamwork​Must have current valid driver’s license and maintain clean driving record for duration of position

Preferred Qualifications

Preferred Skills/Experience:

  • Knowledge of Transportation Demand Management or Commuter Options is a plus

  • Experience working with is a plus

  • Conversational Spanish or top five of languages spoken in MA (Portuguese, Cantonese, Mandarin, French, or French Creole)

What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow.

AECOM is an equal opportunity employer and Minorities, Females, Veterans, and Disabled persons are encouraged to apply. For further information, please

click here to view the EEO Is The Law poster.

NOTICE TO THIRD PARTY AGENCIES: Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.

Job Category Business Development

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 162998BR