AECOM Business Process Analyst/Scheduler in Arlington, Virginia
Requisition/Vacancy No. 151199BR
Position Title Business Process Analyst/Scheduler
Job Category Information Technology
Business Line Government
Country United States of America
State/Province/Region USA - Virginia
Why Choose AECOM? AECOM is a premier, fully integrated professional and technical services firm positioned to design, build, finance and operate infrastructure assets around the world for public- and private-sector clients. With nearly 100,000 employees — including architects, engineers, designers, planners, scientists and management and construction services professionals — serving clients in over 150 countries around the world, AECOM is ranked as the #1 engineering design firm by revenue in Engineering News-Record magazine’s annual industry rankings, and has been recognized by Fortune magazine as a World’s Most Admired Company. The firm is a leader in all of the key markets that it serves, including transportation, facilities, environmental, energy, oil and gas, water, high-rise buildings and government. AECOM provides a blend of global reach, local knowledge, innovation and technical excellence in delivering customized and creative solutions that meet the needs of clients’ projects. A Fortune 500 firm, AECOM companies, including URS Corporation and Hunt Construction Group, have annual revenue of approximately $19 billion. More information on AECOM and its services can be found at www.aecom.com.
About the Business Line
AECOM works with national and local governments around the world to manage and support critical programs in the areas of defense, security and intelligence; energy and climate change; environmental cleanup and waste management; infrastructure development, protection and resilience; and international development. Our global operations and connected expertise enable us to provide cutting-edge, relevant and cost-effective solutions that help our clients safeguard and enrich society and the world we live in.
AECOM is seeking a Business Process Analyst/Scheduler to support our DC Metro area customer. The selected candidate:
Must work as part of a team and keep all team members/management updated on activities. It is essential that he/she be an active team member who shares information gathered throughout the project. The team member must work well with others on the team and considerate of all opinions. Must be able to take direction from leadership.
Defines and documents customer business functions and processes for implementation of Training Management System (TMS). The application requirements will include Course Scheduling, Registration, Lodging, Staff Allocation, Asset Management, Resource Management, Learning Management, and Records Management.
3 Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
Acts as a team member with departmental end-users, technical analysts, information technology analysts, consultants and others as directed in the analysis, design, configuration, and testing of proposed Training Management System (TMS) to ensure optimal operational performance for the Foreign Affairs Security Training Center (FASTC) and other Bureau of Diplomatic Security training venues.
Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users. Assists customer in the evaluation process as a participant in the Technical Evaluation Panel.
Tracks and fully documents changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training.
Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.
Reads and interprets case management systems and functional technical literature and translates in terms understandable to the end-users.
Recommended solutions should be developed in consultation with impacted internal and external stakeholders, but should remain objective and independent of the specific stakeholders.
Researches and prepares statistical reports using data computer systems and internal surveys. Consolidates information into cohesive and understandable correspondence or other written form for use in management decision-making.
Participates in user acceptance testing and testing of proposed TMS functionality.
Participates in studies of new and existing programs and special projects to determine feasibility, resolve problems including organizational, procedural, technical and fiscal research and analysis; develops policy and procedures to improve efficiency, cost-effectiveness, and/or improve internal and external customer service; develops information system documentation to support recommendations.
Bachelor's degree in Computer Science, or related field, and at least 3 years of job-related experience or equivalent.
relevant experience in business process analysis, review and improvements, requirements definition and workflow analysis.
The Analyst II is knowledgeable in or capable of, but not limited to, the following:
Requirements and workflow analysis
Meeting facilitation and coordination
Familiar with technology concepts
Relies on experience and judgment to plan and accomplish goals
Customer Surveys and Interviews
Provides program management, program oversight, project management, and program integration support.
Works independently with minimal supervision
SECRET Clearance Required
Preferred Qualifications N/A
What We Offer
AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow.
AECOM is an equal opportunity employer and Minorities, Females, Veterans, and Disabled persons are encouraged to apply. For further information, please click here at http://www.aecom.com/content/wp-content/uploads/2016/01/EEO-is-the-Law-poster-supplement.pdf to view the EEO Is The Law poster.
NOTICE TO THIRD PARTY AGENCIES:
Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.