AECOM Quality Assurance Director, Middle East in Abu Dhabi, United Arab Emirates

Requisition/Vacancy No. 147168BR

Position Title Quality Assurance Director, Middle East

Job Category Quality Assurance / Quality Controls

Business Line Support/Cross Services

Country United Arab Emirates

State/Province/Region AE - Abu Dhabi

City Abu Dhabi

Why Choose AECOM? AECOM is a premier, fully integrated professional and technical services firm positioned to design, build, finance and operate infrastructure assets around the world for public- and private-sector clients. With nearly 100,000 employees — including architects, engineers, designers, planners, scientists and management and construction services professionals — serving clients in over 150 countries around the world, AECOM is ranked as the #1 engineering design firm by revenue in Engineering News-Record magazine’s annual industry rankings, and has been recognized by Fortune magazine as a World’s Most Admired Company. The firm is a leader in all of the key markets that it serves, including transportation, facilities, environmental, energy, oil and gas, water, high-rise buildings and government. AECOM provides a blend of global reach, local knowledge, innovation and technical excellence in delivering customized and creative solutions that meet the needs of clients’ projects. A Fortune 500 firm, AECOM companies, including URS Corporation and Hunt Construction Group, have annual revenue of approximately $19 billion. More information on AECOM and its services can be found at

About the Business Line

AECOM Shared Services

We support our employees globally by coordinating and managing the day-to-day operations of General Accounting, Human Resources, Administration, Marketing and Information Technology. We pride ourselves on ensuring we deliver the best customer service possible to our people while building trust and relationships with all of our constituents.

Job Summary

AECOM is currently looking to recruit a Quality Assurance Director, Middle East.

The purpose of this role is to enforce the development, implementation, communication and maintenance of quality systems policies and procedures for the Company according to the approved quality system.Ensure full awareness and compliance towards the AECOM systems and policies within the Middle East Region. Provide support to the regional business lines and Project QA Representatives. Ensure the internal quality audit programme is executed as scheduled. Provide monthly quality statistics and identify areas for improvement to the EMIA and ME Leadership. Strive for continual improvement on system and quality delivery to the clients, within the region. Promote and visibly support the quality function/ethos and demonstrate appropriate behaviours.

Key Responsibilities

  • Responsible as the Lead Quality Custodian for the Middle East Region and bring Quality Leadership within the region’s offices by enforcing the AECOM quality system and policies.

  • Responsible to ensure consistency between the project management and quality systems implementation within the region’s offices and projects, including any updates presented from EMIA and Global levels.

  • Responsible for liaising and guiding the business lines within the Middle East offices for quality related matters.

  • Responsible for liaising and guiding the Project QA Representatives within the region on quality related matters.

  • Responsible for ensuring that the QA Representatives properly maintain complete and accurate documentation within the region and is passed on to the Centralised QA Admin Team in a timely manner.

  • Responsible for coordinating and monitoring the execution of the internal quality audit programme by the QA Representatives on the Country Offices and selected projects, and assist the Lead Auditor EMIA with the external third party certification audits as needed.

  • Responsible for ensuring the Monthly Quality Reports (corporate and project KPI data) is collected by the Centralised QA Admin Team from the Middle East QA Representatives and evaluate to identify performance, trends and issues, and areas for improvement which are summarised and presented to the Middle East Management and the QA Director EMIA for review.

  • Responsible for ensuring that the required quality awareness is presented to the region’s offices and QA Team.

Minimum Requirements

The successful candidate must display the following skills and experience;

  • 10 to 15 years’ experience within a similar role.

  • Minimum 5 years’ experience as a Lead Auditor.

  • High level strategic management and organizational skills.

  • Excellent working knowledge of industry practices/safety/quality management systems.

  • Excellent knowledge of management methods and specifications, including design control processes.

  • Experienced in statistical reporting including KPIs and trend analysis.

  • Ability to perform in a multi-cultural and time driven environment.

  • Excellent communication skills using the English Language.

  • Thorough knowledge of ISO 9001 (latest version) and the implementation thereof, with ISO 14001 and OHSAS 18001 (latest version) as a plus.

Preferred Qualifications

  • Civil Engineering Degree or a related field, incorporating quality qualifications.

  • Certified Lead Auditor for ISO 9001 (latest version), with ISO 14001 and OHSAS 18001 (latest version) as a plus.

What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.